Collect opinions in accordance with the Omnibus Directive
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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
The worst experience I have ever had in my entire life with any sort of business, so I had to write a review, something I never do. Avoid this business at all costs. They commit fraud, disparage their customers and are the most unprofessional people I have ever encountered. They lied about sending my stuff out for dry cleaning while charging me and then returning my clothes just as dirty with the same visible stains as I had left in their care. They admitted they didnt send the stuff out only after I pointed it out and brought it back to them, while somehow manipulating the situation by trying to put the blame on me. Also the man that works there called me a b**** on the phone! Insane!!
Ive been using this service for YEARS after being greatly disappointed with everyone else in the area! Next cleaners on Lafayette is amazing and Dante is one of the nicest most helpful person Ive known. Im glad I came across this place forever ago. Thank you Dante!
I live and work in Brooklyn but I am in the city once a week just to drop off all my expensive clothes to NextCleaners Lafayettte st next to Canal st. Very professional service, and quality really number one. Highly recommended this store and I think this is the Best Drycleaning Store in New York . More than 10 stars for this store. Bravo.
I am a weekly customer Next Lafayette Cleaners and I always receive top notch service from the Manager Dante and his team of reliable staff. Anytime I need a pickup/drop off for my laundry and dry cleaning, it is quick and professional. Dante is always personable and friendly and he goes above and beyond to help you when there's any issue. I highly recommend Next Cleaners Lafayette because I'm very happy with the service I receive from there!
Scheduled for pick-up and no one came. Called the customer service who gave an attitude as if he was on PMS, and found out he was wrong but kept on blaming the customer LOL waste of time. Difficulty to understand due to language barrier even though I was trying to explain but he just couldnt take the fact that he misunderstood. Had to re-explain couple of times, waste of time. Taking our laundry somewhere else with professional service. NO MANNERS and NO RESPONSIBILITIES. DO NOT USE THIS BUSINESS BEFORE YOU REGRET.
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