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We are sorry that you had a bad experience and thank you for reaching out so that we could rectify this immediately. We are happy that we were able to get another agent to step in and help you get to the closing table.
1662577776
1
I had the misfortune of having Shay assigned to me as my real estate agent. She is lazy, incompetent, and does not seem to care whatsoever. It just baffles me how they could have somebody that dumb working for them. If you have to do business with them and get assigned Shay as your real estate agent, contact the office and have her replaced IMMEDIATELY!!!! That's what I had to do. Trust me, You will thank me later on.
Hello, we are sorry this happened to you and can assure you this is not how we operate. Our clients work with their agent until they are under contract and then they work closely with one transaction coordinator a long with their agent as needed. So just two people who specialize in each phase of the process. Please feel free to send us an email with some details for your specific situation and we will address the miscommunication. Thank you.
1657032024
1
I do not recommend them. Get things in writing that they say. They will change their story after. I guess they have so many people on their team and are so busy that they forget what they agreed to. They are not available when needed and have to leave VM's and wait for a return call. I tried to get in to get in touch with someone for 6 days and no response to any of my texts. Too many people involved in the sale that it's confusing and things get lost. Thank you for your response. You asked for an email but did not supply an email address. I will gladly send an email explaining once I receive an email. Thanks
Great success story, thank you for sharing! The associations can sometimes be a rough go happy to hear it worked out from the hard work!
1650315294
5
I was offered 50k for my 2nd story "fixer upper" condo. I've known Brittany for years and decided to ask her if 50k was fair. "Noooooooo," said Brittany, "certainly not." Brittany was the listing agent and before I knew it she had four potential buyers lined up willing to pay much more than 50,000.00. Not only did she find buyers but as the sale progressed she also dealt with the condo association which was no picnic, problems with the roof and leaks in the plumbing. All in all she solved every problem that cropped up and found a buyer for my place. Thank you Britt for your hard work.
Love to hear it, Ryan! Thank you for trusting Kristi and the team!
1661533325
5
I worked with Kristi Roberts and she was absolutely phenomenal! As a first time home buyer, I was inexperienced when it came to the buying process and Kristi was there for me every step of the way. Excellent communication and always available, Kristi made sure I had everything I needed when it came to the transaction, inspection, and closing, and I couldn't have had a better experience. Thank you Kristi for all of your help and support!
Neverrrr using this company again specially with Nicole. Sometime in June my husband and I decided to sell our home which needed minor work. We wanted to put 5k of work into it, our agent nicole said no need sell as is. So we listened. Our house in this market and the neighboring houses for sale (that look worse and smaller than ours) were selling for a MUCH higher price. She then said we werent getting buyers because the house needed work. which she said no to when we said we wanted to fix it in the first place. She super lowballed the worth price of our home and due to the time frame we had to settle for a way lower price than our house is worth. Nicole never listened to us or advocated for us. She is rude and would constantly talk over you.
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