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Mr Benson, I just wanted to apologize for the behavior you encountered in the dive shop. I can't speak for who it was or why he would yell at you like that as it was 6 months ago. I can say he was probably in a bad mood for you to have experienced that, but that is absolutely no excuse. I understand if you don't want to come back again but I assure you if you do, it won't be happening again. My sincerest apologies for that and for it taking so long to respond. Sincerely, Marianne Christie Store Manager
1622213382
1
I went in the shop looking for few things, and the guy behind the counter was extremely rude. I said hello and started looking around the shop. When I couldnt find an item that was hanging on the wall, he started yelling at me. Yes, like actually yelling. Then he angrily walked over and pulled the item off the wall and gave it to me. I was so confused. Maybe he was just having a bad day. Either way, I will never go back.
Mr Wade, Encountering a whale shark on a dive is so rare, all I can say is I think most of the people lost their heads at the time. I know that is no excuse, I apologize and I can promise that will not be happening again. Sincerely, The ScubaTech Team
1622216217
1
Do not dive with ScubaTech until they change their views on interacting with wildlife. They recently encountered a whale shark and while beautiful, it is extremely irresponsible to touch wildlife. Its illegal to touch them. This kind of behavior is normal for ScubaTech but needs to change.
Hannah, What a sweetheart you are! We love sharing our knowledge with folks and answering questions. Everyone starts as a novice. Thank you so much for taking time to review us, we truly appreciate that and hope to see you soon. Sincerely, The ScubaTech Team
1663451633
5
We went to ScubaTech to get a mask for snorkeling. They got me set up with an amazing mask. John was so personable and super easy for an absolute novice like me to talk to. They were accommodating to my kids being there, answered all of our many questions, and even shared some fun local facts with us. This is definitely THE place to go in Northwest Florida for your dive needs.
Mollie, You are such a sweetheart! That is a wonderful review and we are SO happy you enjoyed the experience. We do love diving and I'm so glad it shows. Please come see us in the future and we would be happy to take you again! Sincerely, The ScubaTech Team
1577816507
5
Such a great experience! If I could give Scubatech 25 out of 5 stars I would! I was so nervous with diving, but the staff was very reassuring and was always happy to help. Everyone was so nice, funny, and you could tell that they loved their job. They always took the time to make sure you were okay and enjoying your trip. If you are traveling to Destin I would DEFINITELY try this! Just the staff alone make it worth it! (Not to mention diving, it was pretty cool too)
Mr. Smith, I am so sorry that you overheard any of our people making comments about the customers. It was not appropriate and I promise you it will not happen again. Thank you for taking time to leave a review. Sincerely, The ScubaTech Team
1622215298
1
I was going to dive with this shop but when I was in the parking lot, I heard one of the female dive masters complaining about her divers she was supervising. I cant trust my family to someone who treats paying customers that way. Ill take my business elsewhere.
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