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Nathan, I did some digging into your situation. It appears you were quoted for an hour of electrical testing when clearly that was not needed. I do apologize for that. We should have quoted 15-30 minutes of time to pull the mechanical apart, verify your concern and go from there. The employee involved has been educated on your situation and what they should do in the future. Please know that our intent was not to overcharge you, it was a simple mistake on knowing what was needed in your situation. Please feel free to call my at anytime at 319-396-9597 to discuss this further. Wade, President & CEO.
1646757826
1
They tried changing me $150 to diagnose my windshield wiper blades not working when I told them the problem before even getting there. Ansd they didn't even tell me they were charging me. They just slipped me a piece of paper and said sign when I walked in. What a rip off. Stay away!!
Tammy, we understand there was a lot of separate issues on your vehicle. When we estimate big repairs like this we make sure to choose quality parts to make the investment into the vehicle last. I would like to be able to compare the repairs that you had done at the dealer to what we quoted, just to make sure all the safety issues were repaired. Because safety is our upmost concern. Please feel free to reach out to me anytime at 319-396-9597, Thank you for your time. Brandon Lynch- General Manager
Jessica, It was our pleasure having you and your daughter here! Thanks for picking us to service your Kia and we look forward to seeing you again in the future! Wade, President & CEO.
1648058039
5
They were very professional, very quick, and very friendly. The prices are extremely reasonable. They're extremely kind to my 6-year-old daughter even though she was running around going wild! I highly recommend this place to anyone and everyone!!
Joe, I am confused looking at this review. We repaired your truck quickly and at a fair price,. You seamed happy when you left. Please call me at 319-396-9597 to discuss this. Wade, President nd CEO.
1634234383
1
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