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Dang David, not sure what to think here. I made your sandwich the same way I make all the sandwiches. Any chance there wasnt anything wrong and maybe you just didnt like it? In the future please feel free to contact a small business owner personally (part of the joy of shopping local), usually will result in a discount, and wont cause any damage, its a win/win! Also, please dont play your harmonica while you wait for your order, its inconsiderate of staff and guests.
1653590731
1
Burnt bread and hardly any gruyere, sauces covered half the devil sandwich. I wouldn't go back even if it was free.
The portions are pretty good. They have beer which is nice. They have outside seating which is especially nice on warm days. They have free water n lemonade and free popcorn with your purchases as well. Nice spot. Food is pretty tasty which is the most important part.
MS - I am very sorry we didnt take excellent care of your mother and her guest, and I have spoken with the team members on staff that day about how we can improve. If I could ask you to please reach out to me thru the email on google I will happily refund the full amount. I hope we get a chance to serve you all again and get it right. Thank you for your feed back.
1657847034
2
My mom and her friend went to eat lunch there last week. They were on a nice girls get -a-way, day and decided to stop for lunch. They ordered their two bagged lunches, keep in mind the place was vacant. My mom grabbed the bag assuming it held both sandwiches. Upon sitting down she realized they were missing a whole bagged lunch. So my mom went in to inform them. They whipped up a bagged lunch with little to no customer service. Then my mom realized there were missing items from the bagged lunch. She went again to inform them. They tossed her a cookie and said "sorry". Then when my mom went to pay, a screen came up regarding the tip. There were only 3 options without a skip button. So she was forced to tip $3.5 in order to finish her transaction. They didn't understand why they had to pay a tip, when the staff didn't do anything. They didn't bring anything back to them that was missing and has no empathy. They both stated they will never go there again. They said the food was basic and they are light on the meat. They said the staff was friendly, but honestly, when they are the only customers there and they clearly ordered two bagged lunches, with the outcome of one... come in people. Another statement was made regarding the staff. They said the staff was just "messing around" with absolutely no professional ethic.
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