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Hi Eduard, we are disappointed to hear that you did not have a more positive experience with us at BMW of Fort Lauderdale. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (954) 790-6313 so we can discuss your experience further. We look forward to hearing from you.
1650991291
1
Horrible service. Just bought new car 3 weeks ago everything was nice. Through their app went to online shopping found BMW advanced car eye 2.0 and was wondering how much theyll charge for installation. You cant imagine the whole office didnt know anything about camera and nobody knew how much they charge for it. Oh my god! This is just ridiculous service. They dont know what theyre offering. Its been 2 days nobody called me back still. Very horrible place
Hi Kent, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 790-6313 so we can work towards a resolution. Take care!
1650560151
2
The Non-Sense between the service department, the car taking 2 days on the CPO, driving back and forth to Miami, having to ask constantly if the car is done, the pricing exercise was mishandled, then literally waiting for over 3 hours to sign the final document with no one in the dealership, the non sense fees applied. Not Happy at All.
Hi Rhonda, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
1649845492
5
Recently I purchased my second Certified Pre-owned BMW from this dealership. A 2015 535i then a 2019 740i. Both experiences were handled with professionalism, integrity and kindness. I highly recommend buying your next vehicle here. Their attention to detail is wonderful and makes the car-buying process easy. No pressure, I promise.
Hi Sofia, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (954) 790-6313. We look forward to hearing from you.
1654160410
1
Worst customer service. Spoke with Robert in service who was rude and unprofessional
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