Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi- Thank you for your review and I am so sorry that you did not hear back from us. We take customer service very seriously and pride ourselves in our timely responses. We would be very thankful if you could give Numia a call at 253-474-8092 and let her know when your email was sent and from which email address so we can track the problem. We would like the opportunity to make this right with you if at all possible.
Called in a panic, my daughter needing roller derby numbers heat pressed on a shirt THAT DAY...super helpful on the phone and super nice when my husband and daughter showed up at the shop a few minutes later. Great service, on the fly....and VERY reasonable! Thanks!
I brought in a very small (3 shirt order), which I needed rushed. I picked it up on time, they we perfect, exactly what I desired. The quality was beyond my expectation thank you Numia and the team!
We are a local church body in Tacoma, WA, Jesus' Disciples Family Church, who has been around for almost 6 years. We have been working with Custom Shirt Shop for almost 5 years. They do our shirts for our family camp and youth camp, which is our two huge annual summer events. This year they also did our basketball team's jerseys. They have been our number one choice every year because of their outstanding customer service and because their prices are unbeatable. As the church's secretary and media ministry head, I have done a lot of research in the Tacoma area for similar services and no one does it better than CSS Tacoma. Our first family camp was summer of 2011 and I still wear my shirt to this day. It has probably been washed over 100 times and it still looks as if I just picked it up yesterday. With that being said, the quality of work in each and every order is second to none. I would like to specifically mention and commend Numia. She has been the one I've been working with and since we started using CSS Tacoma, I've never left their shop each visit without a big smile on my face. She assures confidence that our order will be exactly as expected and executed in a timely manner. We look forward to continue our church's relationship with this company and I think it is safe to say that we will never go anywhere else!
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