Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
I wish there was a way for Google to verify these reviews!! We have a record of every vehicle that enters our shop. We have no record of you ever doing any business with us. We are located at 3910 South McKenzie Street in Foley, AL. Please use the correct business when leaving a review.
1570474394
1
If it's ok that your vehicle gets all scratched up then they they do an ok job. But do expect them to mess up your paint job!
To clarify, the procedure to install the wiring harness was in fact done exactly the way it is supposed to be done. You called us after getting a price from the dealership to install a hitch & wiring and you were not happy with their price. We then special ordered the correct parts in for your Toyota. After everything was installed correctly, you didn't like the way the wiring was routed, which is the correct way the aftermarket wiring is supposed to be. You then told us to remove it. Our policy is no returns on special ordered items and a restock fee on returnable merchandise. I returned them with a restock fee even though they were special ordered. We are sorry that you were not satisfied, but be assured what we did was done correctly and the proper way.
1563564306
1
I took our brand-new Toyota Highlander to Custom Truck to have a trailer hitch and wiring harness installed. Our experience was not very positive. They evidently did not know how to install the wiring harness on our Toyota. They seem very confused on what to do. They disassembled the back of the cargo area needlessly in hopes that they could figure out how to install the harness. They suggested that we could pull out the wire from under the floorboards and dangle it under the hatch door to connect it to the trailer. The installer said that we probably wouldn't be using it very much anyway. After about an hour I was at the end of my patients, evidently they did not know what they were doing. l told the manager to take wireing harness out. I didn't think the installation was professional. I also told the manager that Toyota installers would not dangle the wire under the hatchback. He commented that "this is not Toyota". He told me that if he removed the wiring harness he would have to charge me a restocking fee. I was very unhappy with the whole process and left Custom Truck without a trailer hitch and less $145 for restocking fee. Buyer beware!
We have no record of you visiting our store, but I would love to hear from you personally to address any issue you may of possibly had in our store. We pride ourselves on being polite and treating our customers like we treat family.
1551742806
1
Rude
mdi-close
We use cookies to provide the best possible service.