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I recommended my other stylist to finish so you didn't have to wait, we spend quality time with everyone that visit us, unfortunately due to variety of hair texture and certain clients request our time may be affected, WE HAVE NOT FAVORITISM, I understand blowout can be on the hotter side but NEVER place heat to hurt anyone intentionally, good luck to you, thanks for your feedback!
1483766236
1
THIS SALON, I CAN TELL SHOWS ALOT OF FAVORITISM. I was looking for a great salon in the DFW to straighten my hair. I decided to give this salon a try. My first experience was good, so I made another appointment. I went in for the second time on Thursday and I saw how unprofessional the salon really is. I booked an appointment online with Yoradie. When I got there another lady washed me, that was fine because that's the same procedure as the last time. I was asking a question about my hair and she said, "no mami, me don't speak english. That was not a problem but when she finishes I go to her chair and she combs my hair with this very small toothe comb, I have very very thick hair so that comb was too small. After that she starts to put hair rollers in my head. I said no, that's not what I booked online and I booked with Yoradie. She nudges my shoulder and then they all started speaking in Spanish and laughing. They tried to give me another stylist that I'd never seen before to straighten it and I told them no I wanted what I booked. They didn't even look at my appointment. Finally Yoradie started my hair after talking for a long time with the client who she had already finished. I sit and waited. She flat ironed my hair, all the while burning my scalp and she did not care. When she finished, I paid and I'm good about tipping but that day I did not. Not only will I advise the people I referred to the salon but I will not be going back. Here is a tip, be more professional.
Thank you so much for your feedback Ms. Rachel, we cant take accountability on an existing problem, we advised you several times on cutting damaged ends in order to give your hair a chance to grow healthily, unfortunately we are not allow to cut your hair unless we are authorized. Using hair color and bleaching products at home is very dangerous. Best wishes!
1571248839
1
At first I was so excited on how straight my hair was but when I got home I realized chuck of my hair was missing in the middle. I