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Fromthevaultjewelers
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Fromthevaultjewelers reviews
Information about Fromthevaultjewelers
4,85
53 reviews
The opinions come from external websites
Last update: 14.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJLVBEMEhnEAE!2m1!1s0x0:0xc6325e3db6fe7de8!3m1!1s2@1:CIHM0ogKEICAgIDI-PD0Hg%7CCgwI15f14AUQ5PLAnwE%7C?hl=en-US
Simon Childress
google
https://www.google.com/maps/place/?q=place_id:ChIJ_bzfOMF0aYgR6H3-tj1eMsY
Simon, we are sorry about your negative experience. We did make the mistake with the color of the enamel on the charm, and again we apologize. We offered to redo the charm with the correct color, and we also offered you a full refund, both of which you refused. Our offer still stands to redo the charm. Thank you for your feedback.
1545410003
1
I wouldnt recommend this jeweler for any custom work. Grant messed the first charm I had him make but decided to give him a second chance and he messed it up again. Charm was supposed to have black engraving but he did it in white. This was a Christmas gift with lots of meaning. Offered to repaint the charm after Christmas. Not only was engraving painted wrong but craftsmanship was terrible. Looked like something youd get out of a claw machine! Grant was full of excuses and very unprofessional. You could probably get better customer service and quality anywhere else!
1525717364
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRcXZlTGpnRRAB!2m1!1s0x0:0xc6325e3db6fe7de8!3m1!1s2@1:CIHM0ogKEICAgIDQqveLjgE%7CCgsI9LLC1wUQgOa_Mw%7C?hl=en-US
gail howard
google
https://www.google.com/maps/place/?q=place_id:ChIJ_bzfOMF0aYgR6H3-tj1eMsY
1
I've had 2 bad experiences here. Brought my watch in. Called 3 times inquiring about it. After 2 weeks they hadn't looked at it so I picked it up and took it to the jeweler at Midcity Mall. The jeweler fixed it in 2 minutes then handed it back no charge. This time I took a signet ring in to be engraved. They said it would be 2 weeks and cost $80. Gave me an estimate in writing. Two weeks later they called and said it would be $100. If I didn't pay $100 I would have to pick it up so I agreed. I showed up today and showed the young lady the receipt for $80. She got defensive and said she called me to tell me the price had increased and I agreed. What happened to customer service. There was no "I understand your original estimate and that's what we will charge you." I would never go back there for anything.
1660755719
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1OHFiMFJnEAE!2m1!1s0x0:0xc6325e3db6fe7de8!3m1!1s2@1:CIHM0ogKEICAgIDu8qb0Rg%7CCgsIh770lwYQuJD1Ow%7C?hl=en-US
Irving Rosen
google
https://www.google.com/maps/place/?q=place_id:ChIJ_bzfOMF0aYgR6H3-tj1eMsY
Thank you! I'm glad you are happy with your repairs and feel we provide the service you deserve. We look forward to seeing you in the future!
1660763978
5
Great service and great work! Weve used them for a few repairs and always great communication and friendly staff to help out
1545429864
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJeExHUURBEAE!2m1!1s0x0:0xc6325e3db6fe7de8!3m1!1s2@1:CIHM0ogKEICAgIDIxLGQDA%7CCgwI6Mb14AUQv4PH0AI%7C?hl=en-US
Katrina True
google
https://www.google.com/maps/place/?q=place_id:ChIJ_bzfOMF0aYgR6H3-tj1eMsY
Thank you Katrina, we appreciate your business!
1545676687
5
The Vault custom made a beautifully engraved sterling silver charm necklace. The piece is beautiful and I have already had several compliments. The customer service was friendly and professional. I will be back again.
1630609068
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2bXRqY3NnRRAB!2m1!1s0x0:0xc6325e3db6fe7de8!3m1!1s2@1:CIHM0ogKEICAgIC6mtjcsgE%7CCgwIrL3EiQYQ8I_LnAI%7C?hl=en-US
Debbie Endris
google
https://www.google.com/maps/place/?q=place_id:ChIJ_bzfOMF0aYgR6H3-tj1eMsY
Thank you Debbie! We appreciate your loyalty and always allowing us to be a part of your family's special occasions.
1630610540
5
Wonderful place! Custom and stock items are always gorgeous and well crafted. The staff is exceptional and always helpful and pleasant. Highly recommend!