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I have been a semi regular customer and made an appointment a week before. So I called and was 7 minutes late. Well it was explained to me that the cut off was 8 minutes so my haircut was cancelled. Kinda shocked because they seem pretty cool there. Well guess I have to go somewhere else. Sucks since I own a shop down the street and like supporting the local businesses.....
Wow! Derek thank you for your kind words- we look forward to seeing you again soon!
1664209804
5
Guys, if you are looking for SF's best barber & shop...look no further then Andrew Love and the Refinery. Andrew is equally genius with both clippers & and scissors, and consistently delivers the best haircuts of my lifetime. My hair has gone gray especially on the sides which means I get a cut once every 4 weeks. Guys, you know the usual drill where you get a haircut and the 1st week or so it looks way too short and the last week it looks ways to long? Andrew somehow has broken that cycle by providing the perfect "4 week haircut" that I never thought possible. Hyper focused on ensuring you walk out feeling great about your hair, and the hot towel (or cold towel on hot days) is the perfect finishing touch!
Unfortunately we were not able to fill your request for your beard trim. We tried to contact you, however neither your phone number or email address were valid. Garbage and a one star review is a bit harsh considering that youve never been in to receive a service. For you or anyone else reading this review, if you are having a problem with a reservation or a current appointment, please feel free to contact the shop directly on the phone. We have full time front desk professionals to help you with your booking. 415 525-4751
1550445422
1
Their reservation system is garbage
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