Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Matt, Thank you for your review and your continued business. We love working with properties like yours that are open to new strategies, technologies, and push us to do better. We look ok forward to more success in 2018!
1513198609
5
We have been working with Odysys for 2 years and they are top notch all the way around. Odysys handles our website, adWord management, blog posts and email marketing. Great ROI and always professional, responsive and excellent to work with. I highly recommend them.
Jennifer, Thank you SO much for your review! We work very hard to offer the best marketing platform, booking technology, and customer service possible for inns, bed and breakfasts, and small hotels. It's great to hear that your experience with Odysys has reflected that. I'll make sure that everyone at Odysys involved with your account see your review!
1492202115
5
Let me start by saying I would give more stars if I could. From my first phone call I knew I had landed an A+ customer service company. Then talking with Kent and the staff I knew we were going to move forward with Odysys. We were looking for a one stop shop/company and Odysys was that. With a new website and owning that website, booking engine, SEO, and OTA's it was very exciting to talk with them. I can Chat, call or email with any question and they don't nickel and dime me. They offer webinars to learn more and helpful downloads. We are first and they will help in any way they can and take suggestions. I can go on and on about Odysys, but I am sure you can read and understand I will recommend Odysys and their staff to any Bed and Breakfast looking for great service and a strong knowledge of what our future guests are needing for a great experience before they even enter our B&B. Odysys Thank you and keep up they awesome job!
Hi Lisa! Thank you for your review. I will make sure each member of the team sees it. I hope that we have the pleasure of visiting our new property in Belize soon!
1509722793
5
I met this company while at a PAII tradeshow in March and attended several of their classes that they held during the 3 days of the show. Wow do they know their stuff - AND our business! I had chosen to only use their web services and went with another company for our reservation system. They were so quick with getting our website up and running that we (our property) were behind! Kent and his team are so very dedicated to their customers, I have NEVER waited for more than a minute or two for a response from any of them, even when I have sent chat messages at 8:30pm on a Sunday night. I am blown away by their customer service and support, truly. I am not a tech savvy person, but they never make me feel like I am asking silly questions when I am certain that they are to someone that knows what they are doing. Just a wonderful company to work with!
Thank you so much for the review Ann! We're happy to have you as a customer. We will share your review with the team and especially Ben & McKenzie. :)
1544642434
5
My B&B is Bear Spirit Lodge in Western Montana in the Mission Mountains where nature abounds! The Odysys staff provides truly exceptional service! They listen well, have a very positive attitude, do all the work with great attention to timelines & details.They demonstrate excellent expertise in all that they do! I moved my website account to them in April 2017 & have been so pleased with my website complete makeover & their services. Most recently, I switched to their reservation program & love it. They accommodated my impending timelines & took care of everything in a very short period of time. Kudos to Odysys & especially Ben & McKenzie!
Hi Pat! Thank you for your kind words and your business! We are blushing!
1492105676
5
Thank you Odysys for the great website as well as the great SEO, education and support. Now, no one ever says "I couldn't find you on the internet" and my B&B is doing over double the business it did last year! You are always making improvements... never resting on your laurels and even on weekends your support team is available. Would expect to pay more but the cost is no more than my previous vendor who offered a whole lot less. March 2017 - Now that I have been with Odysys for a full year I can honestly say it is the best business decision I ever made in 20 yrs of innkeeping. My occupancy is still up with no sign of slowing down. The support is still great and new innovations are the standard. I can't wait for my allocator service to activate! It's going to save me a ton of time and stress.
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