Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Devin, My name is Li and I am the manager here. I just spoke to my employees about your concern, they inform me the hat you wanted to return was used, dirty and without any tags or stickers. We take pride in what we do, and want to see every customer happy but one rule is no exchanging something used.
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Sold me a defective hat and wouldnt even hear my concerns. Horrible customer service. Lost a loyal customer!
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