Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
I bought my bike from New Wheel over a year ago, and it has improved my life immeasurably. My commute to work is an absolute delight, and I am happy to run errands or go on adventures after work because I am ready to face any hill, can handle even the strongest winds, and carry heavy groceries home. When I was bike shopping, the team at New Wheel talked me through possibilities over the phone first. When I came into the store I was about to try out a bunch of different bikes on some of SF's steepest slopes. I'm also very grateful for the puncture repairs. Quick turnaround, and great advice whenever needed!
Fantastic store! All staff members are so knowledgeable, professional, kind, and positive! It's great to buy a high-quality e-bike from people who not only know bikes, but are deeply familiar with riding in San Francisco and full of great tips and advice. The enthusiasm for cycling at the store is infectious and I love interacting with everyone. I'm so glad I bought my bike from an excellent local business.
This is a great company that Im happy to continue to use. Recently got my bike repaired and the person also helped me resync my tracking app. Their customer service is much appreciated.
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