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Newwheel reviews

Information about Newwheel

116 reviews
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Emma Jarvis
I bought my bike from New Wheel over a year ago, and it has improved my life immeasurably. My commute to work is an absolute delight, and I am happy to run errands or go on adventures after work because I am ready to face any hill, can handle even the strongest winds, and carry heavy groceries home. When I was bike shopping, the team at New Wheel talked me through possibilities over the phone first. When I came into the store I was about to try out a bunch of different bikes on some of SF's steepest slopes. I'm also very grateful for the puncture repairs. Quick turnaround, and great advice whenever needed!
hadar aviram
Fantastic store! All staff members are so knowledgeable, professional, kind, and positive! It's great to buy a high-quality e-bike from people who not only know bikes, but are deeply familiar with riding in San Francisco and full of great tips and advice. The enthusiasm for cycling at the store is infectious and I love interacting with everyone. I'm so glad I bought my bike from an excellent local business.
Michael Klawansky
This is a great company that Im happy to continue to use. Recently got my bike repaired and the person also helped me resync my tracking app. Their customer service is much appreciated.