Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Lauren is a wonderful stylist, but after trying to get an appointment changed for over a week.... leaving multiple messages without a callback, I am done with the salon. No customer service. If I could deal directly with Lauren, I would love her! The salon is the problem.
I have been looking everywhere for a great stylist and I finally found one at William Henry! I have a tight work schedule but the salon was able to get me in for a 2 pm appointment today, last minute. Kristin is awesome!!!! She went above and beyond my expectations. I showed her a picture and she made it happen. I have another appointment in 10 weeks, and looking forward to it! Thanks for making my hair look fabulous!
They made a mistake in the booking and double booked and then had to cancel my appointment. Then when I was getting my hair styled, after the cut, another girl came and did it and took so long that I became angry in the chair. She proceeded to get the brush tangled in my hair and could not figure out how to clip up parts of my hair. All she did was blow dry and straighten my hair but it took her over an hour and a half to do this. My hair had to be touched up afterwards by the person who cut my hair. I originally went to have my hair styled so I was disappointed that it took so long for such a simple style. Ended up taking well over two hours for a wash, trim, dry and straighten. The finished product looked good but not worth the wait and money.
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