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I had been ordering from FH Packaging for a while. Not just from my current company but from prior companies as well. Recently their customer service has been the worst of any packaging company i have dealt with. My prices have increased each order along with the minimum order quantities. very un pleasant experience lately with this company and for the fact they wont allow me to continue ordering what I have been ordering and making me purchase a ton of units at a time I am taking my business elsewhere where my business is valued.. Would NOT Recommend this company any further..
I truly wish I could leave this company zero stars because that is what they deserve. I ordered 1400 30ML bottles and droppers from this company two times. I was assured that the components of the first order were compatible with the components of the second order because the quantities did not quite lineup. Unfortunately the second order was not compatible with the first order, and I had many bottles leak, forcing me to replace over $2000 worth of inventory! I requested a simple $600 refund for the faulty products from FH packaging but it is clear they are not interested in standing behind the quality of the products they sell. If you are a business owner like myself, please avoid dealing with this company at all costs.
Hello Steven, Thank you for the 5 star review. We are happy you had the chance to work with debora and build a relationship with our company. May we continue this strong partnership moving forward.
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5
I recently found F&H after a last minute design change. My sales rep Debora was quick, attentive, and an expert at her craft. The price quoted to me was very fair and reasonable. I would highly recommend starting a relationship with this company if its products meet your needs. SL
Im sorry if you had a bad experience. Let us know if there is anything we can do to help. Please send your problems/concerns to [email protected] and I will be more than happy to help you out.
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1
Junk bottles
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