Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Were very sorry for your experience. Please send us the details on what happened here if you would like to be contacted further about your experience: http://bit.ly/1EOeLMc
Hi Jim, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
Hi David, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
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I've been here when it's good but lately it's awful. First off, half of the ordering stalls have broken screens. It's been this way for months. I ordered two shakes and waited for over 20 minutes. The entire drive through got their order and still no shakes. I had to go in and ask for them. They were sitting on the counter... I am done going to sonic.