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Modernautobodynj
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Modernautobodynj reviews
Information about Modernautobodynj
4,73
126 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXdHRfcEVnEAE!2m1!1s0x0:0x71991333aba9aa2f!3m1!1s2@1:CIHM0ogKEICAgIDWtt_pEg%7CCgwImuLtkQYQkO-yuQI%7C?hl=en-US
Gloria A Tabares Uribe
google
https://www.google.com/maps/place/?q=place_id:ChIJP8E1dIqsw4kRL6qpqzMTmXE
Ms. Uribe, my name is Jack and I am the owner. As we discussed, we firmly believe the scratch you are referring to did not happen on our premise. The scratch is on the other side of the vehicle that we repaired. As a courtesy, we spent time buffing the right side doors to remove some of the visible scratches. You asked us to paint the doors for free which is very unreasonable for a small business as ours. The vehicle also has numerous dents on the same doors and also needs an entirely new fender on that side of the vehicle. We've done all we can as a courtesy regarding the wear and tear on your vehicle.
1649085820
1
Totalmente decepcionada. Lleve el carro para pintura de unos raspones y me salió más caro por que cuando lo entregaron tenía otro arañazo peor en una puerta. Al reclamarles solo groseramente dicen que es mentira. Si lo paga mi seguro para que tengo que inventar nada. son abusadores irresponsables CUIDADO que arreglan una cosa y dañan otra. Totally dissapointed. I took the car to paint for some scratches and it was more expensive because when it was delivered it had another, worse scratch on a door. By claiming them only rudely they say it's a lie. If my insurance pays for it, why do I have to invent anything? they are irresponsible abusers CAUTION that fix one thing and damage another.
1649214671
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXcDd5cmxnRRAB!2m1!1s0x0:0x71991333aba9aa2f!3m1!1s2@1:CIHM0ogKEICAgIDWp7yrlgE%7CCgwIz4m0kgYQgIa_kQE%7C?hl=en-US
green light
google
https://www.google.com/maps/place/?q=place_id:ChIJP8E1dIqsw4kRL6qpqzMTmXE
You are now leaving multiple 1-star reviews for our small business under different IDs. We've reported this to Google administration. Please stop harrassing us or we will take legal action.
1649245904
1
I didn't have a chance to respond to the message from the owner Jack of modern auto body-south orange yesterday, but I'm Gloria Tabares and I repeat my car was scratched there and the most unfortunate thing is the rudeness and ridicule made by the manager and the owner to the clients who dare to claim an error that they make without intention but that also causes expenses to us the owners of the cars, they say they are a small company but we the clients are workers too and everything we fix in our cars costs us money . After repairing the doors of my car, they scratched my back door and the manager simply called me a liar without really knowing if one of his employees accidentally scratched my car, they also delivered it with the smell of a rare illegal cigarette. dirty inside with dust residue from when they did the paint job. and I see that they respond saying that I wanted them to paint some doors for free. What a lack of seriousness and respect if it was from his office that they called for me to go through the workshop and reach an agreement but on the condition that I remove the negative report I made. lies and more lies, I inform you that my car is already in good hands and will be as good as new and thanks to my progressive insurance which the manager of Modern auto body assured me that it was a bad insurance that they would not help me and that they would leave the car with me Without fixing. Wrong gentlemen, they solved me quickly and paid everything new, very grateful to my insurance company. and I insist to the public do not take your car to this company that are rude and do not accept the mistakes they make, or check your car well before leaving it there. This company just takes their customers as a joke. They repeat that out of courtesy they polished my doors... what a mouth you have sir, my car had to be fixed and what he offered me was that if I repaired it there out of courtesy he would fix what they damaged me and I refused because I don't want leave my car in that workshop for a minute, no thanks. So I don't talk about courtesy because I just wanted him to take responsibility for what they hurt me, I don't need courtesy or anything free from you. Understand sir, people make mistakes, the important thing is to accept them and solve them, something that you and your team did not want to do.
1552749083
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvX0p5Wl93RRAB!2m1!1s0x0:0x71991333aba9aa2f!3m1!1s2@1:CIHM0ogKEICAgIDo_JyZ_wE%7CCgwIm6S05AUQoN-crwI%7C?hl=en-US
Jordan Laboy
google
https://www.google.com/maps/place/?q=place_id:ChIJP8E1dIqsw4kRL6qpqzMTmXE
Mr. Laboy's vehicle came to our shop for an insurance claim. The vehicle has significant wear and tear and had previous bodywork and unmatched paintwork. There are a few minor warranty issues we are taking care of for him, but the main concern seems to be the unmatched previous paintwork on the car.
1552564662
5
Get with Adam he gets the job done!! Happy with the finishing of my vehicle
1611874896
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5NXFhNHdBRRAB!2m1!1s0x0:0x71991333aba9aa2f!3m1!1s2@1:CIHM0ogKEICAgICy5qa4wAE%7CCgsI0ITNgAYQkKe2HA%7C?hl=en-US
Monique Wallace
google
https://www.google.com/maps/place/?q=place_id:ChIJP8E1dIqsw4kRL6qpqzMTmXE
5
They kept me aware of the progress being made towards the repair. My car was returned 1 day early. Great job Team Modern Auto Body
1564686347
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVbllPTlJ3EAE!2m1!1s0x0:0x71991333aba9aa2f!3m1!1s2@1:CIHM0ogKEICAgICUnYONRw%7CCgsIi_CM6gUQoKv0VQ%7C?hl=en-US
Elizabeth Haden
google
https://www.google.com/maps/place/?q=place_id:ChIJP8E1dIqsw4kRL6qpqzMTmXE
We are sorry we gave you this impression. We were short-staffed in the office today and we were trying our best to handle a flurry of inbound phone calls when you arrived. We've not had a problem before with in-office customers waiting for us to get off the phone. You were in our office for 5 minutes and when we couldn't service you immediately, you became very aggressive, insulting, and then stormed out -- leaving us no opportunity to rectify the situation.
1564695727
1
They are not even worth the 1-star... Today, I went in to have someone look at my vehicle as deemed by my insurance company. The young lady at the reception desk stated I would need to schedule an appointment. While she was processing a date, the ignorant and rude owner kept telling her to answer the phones while she was speaking to me. He was on the phone as well. There was no excuse me or pardon me -- I was basically invisible the entire time I stood at the desk to him - the many times he did that. What's worse another employee did the same as the owner, so at that point I had to address both of them on their disrespect to me as a customer. I then walked out and contacted my insurance company to refer me to another repair shop. I guess the leadership there dictates the attitude!!