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Moritz chrysler
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Moritz chrysler reviews
Information about Moritz chrysler
4,28
1051 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBOXVmSWRREAE!2m1!1s0x0:0x136a76c176ae88b3!3m1!1s2@1:CIHM0ogKEICAgICA9ufIdQ%7CCgsI5YnLrAUQgP6sDQ%7C?hl=en-US
Ross
google
https://www.google.com/maps/place/?q=place_id:ChIJkcvR7FUMToYRs4iudsF2ahM
Ross, Sorry you had such a bad experience initially but glad that Rick was able to resolve everything for you.
1435755918
2
Had a horrible experience with the service department. Long story short they caused some damage to our vehicle while replacing a headlight. Instead of taking responsibility and handling it properly they tried to get Chrysler to pay for their mistake under warranty, kept delaying our appointment to fix it, and ended up cancelling on us when we did get an appointment once we showed up. The only reason I have changed my original one star review to two stars is that once Rick, the service manager, got involved everything was fixed within a day and a half after getting the run around from everyone else for nearly 3 months. He went above and beyond what was expected of him and what he should have had to do. If the rest of the company handled things the way he did they would be in much better shape.
1443463893
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBOFpMeC1nRRAB!2m1!1s0x0:0x136a76c176ae88b3!3m1!1s2@1:CIHM0ogKEICAgIDA8ZLx-gE%7CCgwI1YWmsAUQwJf6pgM%7C?hl=en-US
Kyle
google
https://www.google.com/maps/place/?q=place_id:ChIJkcvR7FUMToYRs4iudsF2ahM
1
Our New Jeep Grand Cherokee with 30,000 miles was having transmission issue so we called Moritz (the closest dealership) to schedule an appointment. We stated that it was clearly a warranty issue as the factory powertrain warranty is 5 year / 100,000 miles. The service guy said we could bring it by and they may or may not get around to looking at it in the 3 weeks, no loner car would be provided. I asked if we could schedule an appointment in 3 weeks and he said "No, we don't do appointment it will have to sit here for 3 maybe 4 weeks. I can't promise we will get to it" He then went on to say if I buy their $1,500 extended warranty they will looks at it in the next day or two... Just in case everyone didn't know this is illegal. A dealership cannot make you buy an extended warranty just to service a part already covered under the factory warranty. So if you buy Jeep from Mortiz just consider any factory warranty useless.
1661025886
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwcmJtYW5BRRAB!2m1!1s0x0:0x136a76c176ae88b3!3m1!1s2@1:CIHM0ogKEICAgID0rbmanAE%7CCgwI3vyEmAYQ-OyEgQM%7C?hl=en-US
Sandra Kaye
google
https://www.google.com/maps/place/?q=place_id:ChIJkcvR7FUMToYRs4iudsF2ahM
Thanks for the great rating, Sandra. We're pleased that everything went well for you! Respectfully, The Moritz Chrysler Jeep Dodge Team
1574123539
4
I always receive great service.
1431181550
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRaF82UTNRRRAB!2m1!1s0x0:0x136a76c176ae88b3!3m1!1s2@1:CIHM0ogKEICAgICQh_6Q3QE%7CCgwI7rG4qgUQwN_BtAI%7C?hl=en-US
Ian Lee
google
https://www.google.com/maps/place/?q=place_id:ChIJkcvR7FUMToYRs4iudsF2ahM
5
Lyon and Moritz Jeep did a great job with finding me the vehicle I wanted and making the transaction quick and smooth.
1639847419
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNteFByZVhREAE!2m1!1s0x0:0x136a76c176ae88b3!3m1!1s2@1:CIHM0ogKEICAgICmxPreXQ%7CCgsI_av4jQYQqOvSJg%7C?hl=en-US
James Gallegos (xForgivenx)
google
https://www.google.com/maps/place/?q=place_id:ChIJkcvR7FUMToYRs4iudsF2ahM
Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Respectfully, The Moritz Chrysler Jeep Dodge Team
1640118347
1
Told one thing and now being refused of service of TIPM AND PCM. Do not recommend