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Alton Lane
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Alton Lane reviews
Information about Alton Lane
4,42
168 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3bHNTeVN3EAE!2m1!1s0x0:0xe44159e9040f978!3m1!1s2@1:CIHM0ogKEICAgICwlsSySw%7CCgsI16nNxQUQwMOTBw%7C?hl=en-US
Mike Wass
google
https://www.google.com/maps/place/?q=place_id:ChIJT2z2FQt644kRePlAkJ4VRA4
I am so disappointed to hear this feedback and I apologize for the delayed response. Our weekends tend to be a little busier but you should always be working 1-1 with someone on our showroom team. We have taken some steps to improve our showroom experience even more over the past few months and would love a second chance.
1506952778
1
Had a "Private" reservation at 4:00pm was seen at 4:20pm in the middle of another man's reservation. Not the level of customer sevice I'd expect for a $1200 suit. Total waste of time.
1555271088
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZcWNqRnRnRRAB!2m1!1s0x0:0x64f0aa2ae05e1d87!3m1!1s2@1:CIHM0ogKEICAgICYqcjFtgE%7CCgwIsJvO5QUQ4OLInAE%7C?hl=en-US
Richard Firestone
google
https://www.google.com/maps/place/?q=place_id:ChIJIbxwMqRZwokRhx1e4Cqq8GQ
Thank you for reaching out and making us aware of this. I can not apologize enough for the experience that you have received. Please reach out to our [email protected] email address and we can coordinate coming to your home or office so you can avoid a trip. We want you to have a suit that you feel amazing about and will do what we need to do to make that happen.
1555426956
3
Horrible experience. Took 4 months and several fittings to get a suit that still did not fit properly. Not better than off the rack.
1581268616
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzOWREOWFREAE!2m1!1s0x0:0x1ebad20a56a3a113!3m1!1s2@1:CIHM0ogKEICAgICs9dD9aQ%7CCgsIiP2A8gUQwInNCA%7C?hl=en-US
Justin Leopold-Cohen
google
https://www.google.com/maps/place/?q=place_id:ChIJMyEIcBdbwokRE6GjVgrSuh4
5
I made an appointment to look at Tuxedos for my wedding. I worked with Kaitlyn Pieri who was very very helpful, professional, and knowledgeable. She knew when to share her opinions and was able to easily pick up on what I wanted and balance my fiancés input. I would absolutely recommend.
1582851260
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzb3RPSkJ3EAE!2m1!1s0x0:0x1ebad20a56a3a113!3m1!1s2@1:CIHM0ogKEICAgIDsotOJBw%7CCgwIvMnh8gUQoKKToAE%7C?hl=en-US
Cody Eells
google
https://www.google.com/maps/place/?q=place_id:ChIJMyEIcBdbwokRE6GjVgrSuh4
5
Theres no better place to shop! It starts with exceptional service in TriBeCa while working with Hannah OMalley, from selecting custom fabrics & details to perfect VR measurements. The clothing arrived ahead of schedule and fit like a glove. Highly recommend Alton lane!!
1574428328
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNd1lHU1ZBEAE!2m1!1s0x0:0x64f0aa2ae05e1d87!3m1!1s2@1:CIHM0ogKEICAgICMwYGSVA%7CCgwIpLrf7gUQqO2ZmgE%7C?hl=en-US
Sean McCormick
google
https://www.google.com/maps/place/?q=place_id:ChIJIbxwMqRZwokRhx1e4Cqq8GQ
Thank you for making us aware Sean and I am so sorry for the troubles. We have not experienced this feedback from other parties so this is surprising. Please reach out to [email protected] so we can understand if this is certain fabrics or if there may be a different laundering process we recommend.
1574709598
1
Whats the point of getting custom shirts if theyll all shrink when sent out to be laundered? 5 washings and the neck wont close and the sleeves are 2 inches too short despite an okay fit at first. This isnt a problem with any other shirts I own...