Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello Madelyn, Customer satisfaction is important to us and I would like to learn more about your experience you have shared. Would you please provide me with your best method of contact so we can discuss this in further detail? I would appreciate it. Thank you, Dave Gibson General Manager Germain Mazda West [email protected]
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Called asking for a new key for my Mazda and was told they would have to replace the whole ignition system in order to get me a new key and that it would cost $700+ for everything. Called snap and crack locksmiths and they came to me within the hour and had me a new key made for 200
Dear Chelsee, thank you for the positive review of our dealership! We hope to see you again in the future!
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5
We visited Germain Mazda West yesterday and Cameron Allen really took care of us. Its hard to find dealerships where you dont feel pressured or like youre being taken advantage of. We had been to several dealerships and unfortunately had some less than satisfactory experiences. Cameron was so kind from the moment we stepped on the lot. Cam was thoughtful, realistic, incredibly caring, and determined. Mazda West managed to meet all of our expectations in regards to our price point (which no other location could come close to). Also, special shout out to GM David Gibson - he took the time out of his busy day to introduce himself and thank us for visiting their brand new location. They have definitely created a lifelong customer in us. Thanks Cam and David!!!
One of the most enjoyable car buying experiences! The great customer service, and attentive staff in this beautiful new dealership made this a stress free and enjoyable experience. Thank you Jacob Higgins for helping us to smile all the way home!
Hi Cindy, thank you for the positive review of our dealership! We hope to see you again in the future!
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5
I purchased my new CX-5- from Cameron Allen. He was so knowledgeable and willing to spend a lot of time with me talking about my needs and the features of the car. He is a really nice guy and made me feel comfortable and the process so much better. Even after the sale hes been so helpful answering any questions I have had. Thanks for everything, Cameron!!!
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