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Lexus of Seattle
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Lexus of Seattle reviews
Information about Lexus of Seattle
4,53
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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See example1647061596
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXb0k2cWF3EAE!2m1!1s0x0:0x64c6c6213111b73!3m1!1s2@1:CIHM0ogKEICAgIDWoI6qaw%7CCgwI3NSwkQYQiIuh_QI%7C?hl=en-US
Somik Ghosh
google
https://www.google.com/maps/place/?q=place_id:ChIJVVwhUzUFkFQRcxsRE2JsTAY
Hello Somik, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (877) 851-7450 so we can work towards a resolution. We look forward to hearing from you. Take care!
1647532441
1
I called Lexus of Seattle to get a quote for a vehicle I was interested in. I was connected with Earl, a person on their sales team. After giving Earl the configuration, he said he would get back to me shortly. Two weeks went by and he never did. In the meantime, I called in twice to speak with him and he wasn't available. I then sent an email to Fedja Losic, the general sales manager from their website. I explained the situation + also asked for my original quote. I received no response from him either. I find this appalling. I will definitely not be recommending this dealership to anyone in the future.
1645748686
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXLXZQV0dREAE!2m1!1s0x0:0x64c6c6213111b73!3m1!1s2@1:CIHM0ogKEICAgICW-vPWGQ%7CCgsIzsPgkAYQ2JzqJQ%7C?hl=en-US
Bella Ravel
google
https://www.google.com/maps/place/?q=place_id:ChIJVVwhUzUFkFQRcxsRE2JsTAY
Hi Bella, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to us at (877) 851-7450 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
1645818267
1
Jason and Luck did their best to waste my time. They just called me and emailed there were two cars I am looking for in stock and asked me to visit their dealership. I asked them from the morning if I can TEST DRIVE the car. No answer for 4 hours and finally they said they can make an appointment and get ready for my test drive. However, they just messaged me there was no car in stock so nothing to show me on the half way of driving on highway to the dealership. It is ok. They can miscommunicate and everyone can make a mistake but the bad part was there was no apology at all for wasting my time and money! To my message if they are willing to apologize and they just stopped messaging me. Great job lexus of Seattle to train your staff to miss even the basic communication skills and manner to your customers! Of course no future business in here!
1649083882
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXcTltYzd3RRAB!2m1!1s0x0:0x64c6c6213111b73!3m1!1s2@1:CIHM0ogKEICAgIDWq9mc7wE%7CCgwI6ouskgYQiOXlhgM%7C?hl=en-US
Bob Sinon
google
https://www.google.com/maps/place/?q=place_id:ChIJVVwhUzUFkFQRcxsRE2JsTAY
Hi Bob, thank you for sharing your positive experience! Thank you, and have a fantastic day!
1649135561
5
Very friendly and prompt. I liked the video of the vehicle checks
1653670622
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyMTRMTDJRRRAB!2m1!1s0x0:0x64c6c6213111b73!3m1!1s2@1:CIHM0ogKEICAgID214LL2QE%7CCgwI3oXElAYQ4NunhgM%7C?hl=en-US
Natasha Parker
google
https://www.google.com/maps/place/?q=place_id:ChIJVVwhUzUFkFQRcxsRE2JsTAY
Hi Natasha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
1653725673
5
Service was great and efficient.
1647300641
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXdU5LODVnRRAB!2m1!1s0x0:0x64c6c6213111b73!3m1!1s2@1:CIHM0ogKEICAgIDWuNK85gE%7CCgsIoaC_kQYQ6N_eRg%7C?hl=en-US
Christine Baugh
google
https://www.google.com/maps/place/?q=place_id:ChIJVVwhUzUFkFQRcxsRE2JsTAY
1
After a month of test driving almost everything I came in with the intent of purchasing a specific car. Took the IS 350 f sport out for a test drive while my current car was being appraised for trade in. My sales rep was Christopher Talamantez. I have never had a worse experience in any dealer I have ever been in. He was extremely pushy and tried to get me to sign a hand written piece of paper that said I will drive and buy today while my boyfriend was in the bathroom. For over a week now I have been getting harassed by text and multiple voicemails to purchase the car. I replied to Christophers text to no longer contact me as I am not interested after the horrible experience I have received. He replied a week later apologizing for the bad experience and left me a voicemail a few minutes later asking if I was still interested in purchasing a car. I was going to purchase the car from a different dealer but at this point I have written Lexus off entirely. If you enjoy being harassed about a car purchase and the sales representative not respecting your wishes to be contacted further, Christopher is your guy.