Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Craig, We're sorry that you did not have a 5-star experience with us. We apologize for not getting back to you. That is not the way we do business. If you'd like to follow up with us on your experience, please contact our General Manager, Bill Keyes at 410-666-6060. Thank you.
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I visited Land Rover Hunt Valley this past weekend in search of a new SUV. From the time I walked in the door I was not greeted and stood in the middle of the show room floor until someone finally walked over to me as I watched them sit at their desk and look at me. When I was finally approached by the new salesman who had no idea of how to service a customer fully. I asked for a specific color SUV that they did not have and asked him could he search for one for me. He had to go to the sales manager that told him he couldnt. The sales manager also asked him to get my information, which I gave him and hed reach out to me. They never did contact me and it has been several days. I share my story to let people know how some of us are valued in their place of business. I left their dealership and drove to Vienna, VA to Rosenthal Land Rover and purchased the SUV that I wanted that same day. I live 30 minutes from Hunt Valley and will drive back to VA for service and maintenance in the future. Hunt Valley Land Rover will not see a penny of my money ever. And I will continue to spread my word on all platforms.
Hello KT, We are extremely regretful to learn of your experience. Our Service Manager would like the opportunity to speak with you to see if he can be of assistance. Please contact Grant Monks at 410-628-1686 or [email protected]. Thank you.
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Terrible experience!!! Ive used Hunt Valley Land Rover for years and frankly, its never really been a 5 star experience but this has got to be my all time low. I guess the high turnover of service advisors is starting to negatively impact service delivery. Well, Jessica Roberts, you did it this time! Congrats on the one-star performance! Hopefully, one of these days, your employer will help you understand the correlation between the Rover owners and your paycheck!
Looked at 3 other dealerships before I found a great deal like the deal that I was offered here at Jaguar Land Rover.Hunt Valley. The staff showed exceptional customer service, and explained in detail the purchasing process. Thank you.