Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Steven, We do not seem to have you listed in our records. Regardless, we want to discuss your experience. Our customers are our top priority and it is unfortunate to learn you felt your time was wasted. I would like to speak with you to better address your concerns. Please contact me when you are free. Thank you. Best, Dennis Freeman General Manager [email protected] (401) 438-0400
1550269194
1
Don't waste your time with these clowns! Consider yourself warned
Chris, I regret to learn of your disappointment with the purchase of your sister's vehicle. We take your comments seriously and would like to connect with you to best resolve your concerns. Please contact us when you are available. Thank you. Best, Dennis Freeman General Manager [email protected] (401) 438-0400
1568156517
1
Sold my sister a lemon been nothing but issues since we got it also service department didnt mention it had a blown head gasket
Gina, thank you for the positive feedback! We are happy to know that everything went smoothly and that Nathan was helpful and fun to work with. We appreciate you recommending us and we hope to see you again soon!
1559151353
5
Everything went smoothly and Nathan was very helpful and fun to work with even after the sale was done. The whole experience was easy and I would definitely recommend this dealership
I'm from out of state, when my SUV had trouble I happened to be in East Providence. The service department was swamped but once they realized I had emergency, (out of state) they immediately went to work. Amazingly, they diagnosed problem, ordered part and installed part in 2 days! They could have left me out to dry because I didn't buy or lease vehicle from them. Elmwood reinforced my confidence in the Jeep Dodge Ram Chrysler brand, and the independent dealers/service departments.. 5 star service..
Hello, I regret to learn that a deal could not be reached regarding your recent visit. Your feedback is taken seriously and I would appreciate the opportunity to further discuss any concerns. If you would, reach out to me when you have a moment. Best regards, Dennis Freeman General Manager [email protected] (401) 438-0400
1557687073
1
No deal was made at this time . Very happy i went somewhere else .
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