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Route23honda
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Route23honda reviews
Information about Route23honda
4,78
5363 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURncjdxc0RBEAE!2m1!1s0x0:0xe5e8dbd88100ee11!3m1!1s2@1:CIHM0ogKEICAgIDgr7qsDA%7CCgwIt6-9gAUQiJTQlgM%7C?hl=en-US
Craig Pohan
google
https://www.google.com/maps/place/?q=place_id:ChIJt-NFMRUDw4kREe4Agdjb6OU
Craig, I just wanted to take a moment respond to your review regarding your recent experiences at Route 23 Honda. I am sorry that you had to deal with some frustrations with slow response time for repairs and follow-up, but I am pleased that the purchase of your Honda Odyssey went smoothly. We take our customer reviews seriously and would like if you contacted me to discuss your review further and work towards resolution. Thank you, Liz Loewrigkeit 973-907-9040 [email protected] Additional note: we have 42 loaner cars, Civics, Pilots, Odysseys, Accords, CRVs all are no older than two years, not sure why you had a problem getting a matching vehicle. Our express oil change average time is 26 minutes not including the optional free car wash. There are times like this past Sat where we saw nearly 200 customers and the wait was 2 hours. (we told customers up front. Seems that either we overpromised and underdelivered in your case or our processes simply failed.
1343320906
3
We purchased a 2011 Odyssey last year and had a pretty good experience. We had experiences with overly pushy salesman that never listened to our needs and ultimately a good salesperson that listened and worked with us. However, when buying a new car you need to evaluate the dealership for maintenance and service. Rt. 23 Honda has continually disappointed. It started with 2 hour oil changes ... and now continues to disappoint with poor overall service and slow response. Basic repairs take multiple weeks and they don't have any matching loaner vehicles to even support their slow throughput. Overall, watch out ... there are plenty of Honda dealers out there.
1354130623
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRMEpIQmNBEAE!2m1!1s0x0:0xe5e8dbd88100ee11!3m1!1s2@1:CIHM0ogKEICAgIDQ0JHBcA%7CCgwIv8nZhQUQwOjA4AE%7C?hl=en-US
Jim MacKenzie
google
https://www.google.com/maps/place/?q=place_id:ChIJt-NFMRUDw4kREe4Agdjb6OU
2
I thought Route 23 Honda was a stand up legitimate dealership well I was wrong. I leased a 2010 Honda Odyssey from them for obvious reasons...I have 3 boys under 5 years old. Yesterday morning attempting to take them to school the Odyssey failed me or should I say the battery failed me dead as a door nail. After waiting an hour for AAA services we finally concluded that a replacement battery was the only option especially for the fact that I didnt want to get stuck with 3 young kids in the cold weather. I called Route 23 Honda to get reimbursed for the $128.40 purchase that was still under warranty and they said since someone other than them installed the battery I was out of luck and out in the cold again. Instead of standing behind the 3 year or 36,000 mile warranty they chose to tell me too bad for me and my family. I am scheduled to return this vehicle in April of 2013 and they will have inherited a 6 month old battery that they will sell as new I'm sure. Well mark my words no one in my family nor friends will ever deal with Honda or Rt 23 Honda again all for a $128.40 battery that should have never went bad in the first place.
1571688805
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwMk9lSUR3EAE!2m1!1s0x0:0xe5e8dbd88100ee11!3m1!1s2@1:CIHM0ogKEICAgID02OeIDw%7CCgsI5aK47QUQgK3XWw%7C?hl=en-US
Frank V
google
https://www.google.com/maps/place/?q=place_id:ChIJt-NFMRUDw4kREe4Agdjb6OU
Thank you, Frank, for the great review and your willingness to recommend us to others. We appreciate your business and are pleased to hear about your positive experience with Beli. We wish you many safe miles in your new Subaru Legacy!
1571749677
5
Thank you to Beli, he made the process of financing my subaru legacy very smooth and easy. I will definitely recommend to friends and family if they are in need of a car
1571672909
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwMklxR2dRRRAB!2m1!1s0x0:0xe5e8dbd88100ee11!3m1!1s2@1:CIHM0ogKEICAgID02IqGgQE%7CCgwIzaa37QUQqJzZ4QE%7C?hl=en-US
Bahrom Sharipov
google
https://www.google.com/maps/place/?q=place_id:ChIJt-NFMRUDw4kREe4Agdjb6OU
It is our pleasure to hear about your positive experience with Patrick. Thank you for taking the time to write us a great review. We appreciate your business and wish you many safe miles in your new Honda Accord!
1571749592
5
Patrick did us great job, i appreciate his help. We leased honda accord a best deal ever. Thanks
1380024105
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3eDlMdEhBEAE!2m1!1s0x0:0xe5e8dbd88100ee11!3m1!1s2@1:CIHM0ogKEICAgICwx9LtHA%7CCgwIqf6FkgUQ-LvgzwE%7C?hl=en-US
John Nakahara
google
https://www.google.com/maps/place/?q=place_id:ChIJt-NFMRUDw4kREe4Agdjb6OU
1
I was charged a diagnostic fee after having run over a tarp. I was forced to have the engine cover replaced at minute or else pay the $115 diagnostic fee for the full hour of work. I felt very used at that point. I have had my cars serviced at many other Honda dealers and Route 23 Honda has always been more expensive and after this I am never going back. The staff was nice, but the policies were disgraceful.