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Dchsubaruthousandoaks
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Dchsubaruthousandoaks reviews
Information about Dchsubaruthousandoaks
4,42
812 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBNnR5dHp3RRAB!2m1!1s0x0:0x2f5a0d805aa0d189!3m1!1s2@1:CIHM0ogKEICAgIDA6tytzwE%7CCgwIm--0ygUQgMfGuQM%7C?hl=en-US
Randy Workman
google
https://www.google.com/maps/place/?q=place_id:ChIJWx8L2-Mk6IARidGgWoANWi8
Dear Randy, We at Ladin Subaru apologize for not being able to accommodate your schedule. Our Service Department is quite busy, and appointments do generally run about a week out. I do see that you were offered an appointment for Wednesday June 28th, I can only apologize for not being able to get you in sooner. I sincerely hope your wife made it back to Arizona safely. Thank you for the review.
1498593318
1
Once you buy your car, forget about quality service. You'll be lucky to get an appointment within a week. If it's urgent expect to be ignored. My wife needed service because the engine light and EyeSight lights came on the dash panel. She had a long drive through the desert. Ladin Subaru transferred me around and no reply! Please avoid this place, you've be warned.
1600990932
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDcG95TVdREAE!2m1!1s0x0:0x2f5a0d805aa0d189!3m1!1s2@1:CIHM0ogKEICAgIDCpoyMWQ%7CCgwI1N20-wUQ-IOPjwE%7C?hl=en-US
harish reddy
google
https://www.google.com/maps/place/?q=place_id:ChIJWx8L2-Mk6IARidGgWoANWi8
1
Very bad experience purchasing a used car here. I recommend not to purchase a vehicle here. Very rude resposne from the sales guys. They are robbing people by selling a cars which has so many issues poping out with in less than 4 days. I highly not recommend this dealership.
1613338006
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5OXVqSFFREAE!2m1!1s0x0:0x2f5a0d805aa0d189!3m1!1s2@1:CIHM0ogKEICAgICy9ujHQQ%7CCgwIlqumgQYQiN3f_gE%7C?hl=en-US
Manuel Tomas (NicoRobinIII)
google
https://www.google.com/maps/place/?q=place_id:ChIJWx8L2-Mk6IARidGgWoANWi8
Hi Manuel, thank you for taking the time to share your experience with us here at DCH Subaru of Thousand Oaks and for recognizing Daryl's hard work! We are thrilled to know you had a great experience and look forward to having you back for any future needs.
1612203412
5
Addition to my previous review below: I would like again to give a shout out and Thanks to Daryl Philips for assisting and finally helping having a dent removed from my 2021 Outback Onyx XT (didn't notice the dent when I purchased it) a week ago. Also remarkable was them calibrating and re configuring my Navigation system issues couple of days ago. Everything is in working order now. I ,again, give thanks to Daryl and DCH Foreman Scott Haser for getting it done. Please see Daryl for all your service needs. 5 Stars all over. I dropped off my car for the CCM update on Jan. 26. . As usual the service of DCH Subaru of Thousand Oaks did an excellent job. I give kudos and my thanks to Daryl Philips who has taken care of me since owning my first Subaru vehicle. Great Job!
1645033919
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXcUl2ajh3RRAB!2m1!1s0x0:0x2f5a0d805aa0d189!3m1!1s2@1:CIHM0ogKEICAgICWqIvj8wE%7CCgsIv_O0kAYQyLbqUQ%7C?hl=en-US
ucla fan Michael
google
https://www.google.com/maps/place/?q=place_id:ChIJWx8L2-Mk6IARidGgWoANWi8
Hi Michael, We are sorry to hear the service time was a little longer than promised but we are happy to hear the service you experienced was great. Thank you for trusting our DCH Subaru of Thousand Oaks service team to take care of your vehicles. We hope to see you again in the future and go Bruins!
1645117666
4
Excellent service. Only negative is that service took much too long - almost one hour more than promised. Too long to wait!
1597074297
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDMk9teEV3EAE!2m1!1s0x0:0x2f5a0d805aa0d189!3m1!1s2@1:CIHM0ogKEICAgICC2OmxEw%7CCgwI-dbF-QUQ4OqoigE%7C?hl=en-US
Bob Oettinger
google
https://www.google.com/maps/place/?q=place_id:ChIJWx8L2-Mk6IARidGgWoANWi8
2
Very sorry to see this new ownership. I have bought a number of cars from the previous owner, Ladin and was always very happy with their customer service. That is not the case with DCH. I called to schedule an oil change and was told that they no longer provide loaner cars for service. 'This will be the last time I conduct any business with this dealership.