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Hondauniverse
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Hondauniverse reviews
Information about Hondauniverse
4,37
929 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1603903919
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpeXJQMENREAE!2m1!1s0x0:0x8ce4dac515528638!3m1!1s2@1:CIHM0ogKEICAgICiyrP0CQ%7CCgwIr8Pm_AUQyK-sngE%7C?hl=en-US
Gregg Murray
google
https://www.google.com/maps/place/?q=place_id:ChIJU1mn8UqCwYkROIZSFcXa5Iw
Gregg, thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.
1604066522
1
I have leased three cars from Honda Universe. My experience with them has been typical for a car dealership. On my last purchase however, I had a bad experience. With only a few days before my temporary tag expired, I got a postcard in the mail instead of my registration and tags. The postcard indicated that I owed more money for my registration. Salesperson Steve Umoru told me that the fee I already paid in my lease contract was "only an estimate". Than, to add insult to injury, Steve Umoru told me that I had to come pick up my registration and plates, when he explicitly agreed to send me the registration and plates when I bought the car. I am currently living in PA, and Honda Universe is a four hour driveSteve Umoru was well aware of this, as we specifically discussed it. The bottom line is that Honda Universe management Nick Salerno and salesperson Steve Umoru have unethically squeezed additional money out of me after my lease was executed. If you buy a car from Honda Universe, make sure to ask if the registration fee is "only an estimate".
1569203444
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwMnRLMDhnRRAB!2m1!1s0x0:0x8ce4dac515528638!3m1!1s2@1:CIHM0ogKEICAgIC02tK08gE%7CCgwI9Mmg7AUQ0MPGzAI%7C?hl=en-US
Dbz Dbz
google
https://www.google.com/maps/place/?q=place_id:ChIJU1mn8UqCwYkROIZSFcXa5Iw
Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss this further.
1569331549
1
The worst customer service that I can have in my life, be careful with the guarantee that they sell because they cheat them and then they don't want to return the money ... they don't take your calls they are always busy to solve your problems but not to deceive customers new
1631739144
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2ajVhcHdRRRAB!2m1!1s0x0:0x8ce4dac515528638!3m1!1s2@1:CIHM0ogKEICAgIC6j5apwQE%7CCgwIiLqJigYQgJnWoAI%7C?hl=en-US
Karen Kliemisch
google
https://www.google.com/maps/place/?q=place_id:ChIJU1mn8UqCwYkROIZSFcXa5Iw
Hi Karen, it's great to hear that Joe and Nick were so helpful and your love your CRV. Congratulations!
1631817405
5
Love my CRV. Joe n Nick are great guys
1648220205
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXdnJ2UTlRRRAB!2m1!1s0x0:0x8ce4dac515528638!3m1!1s2@1:CIHM0ogKEICAgIDWvrvQ9QE%7CCgsIrbD3kQYQyIudKg%7C?hl=en-US
Tyler Chaffin
google
https://www.google.com/maps/place/?q=place_id:ChIJU1mn8UqCwYkROIZSFcXa5Iw
Hi Tyler, it's great to hear that Mike was amazingly helpful and he made everything easy and fast. It's so nice to know that he was able to answer your questions and you felt relaxed. We really appreciate hearing that he went above and beyond to make sure you were pleased and we'll look forward to helping you again with any future needs.
1649636741
5
Mike was an amazing help!!! We had just come from another dealership where we left very upset and frustrated. He made the process so easy and fast. He answered every question we had and more. We felt very relaxed and actually enjoyed our discussion leading to us finding the perfect vehicle. Mike went above and beyond to make sure we were 100% happy with our purchase. And Mike made the paperwork portion of the visit super quick and even took the time to explain everything fully. I would definitely recommend everyone to make their next car purchase here and I know I will definitely come back when it comes time for our next vehicle.
1509715801
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRdE5TX0RnEAE!2m1!1s0x0:0x8ce4dac515528638!3m1!1s2@1:CIHM0ogKEICAgICQtNS_Dg%7CCgwI2d7xzwUQgOKrwgI%7C?hl=en-US
Daniel Otten
google
https://www.google.com/maps/place/?q=place_id:ChIJU1mn8UqCwYkROIZSFcXa5Iw
Thank you for taking the time to provide us with your feedback. We apologize that you feel so negatively about Honda Universe and it is never our intention to mislead customers. Please feel free to reach out to us at your earliest opportunity. We can be reached at 732-370-9700. Thank you for your feedback and we are looking into this issue.
1509722326
1
When purchasing a used car, they expect you to pay the asking price with no negotiations. In addition, every new car sale is tacked on with a maintence fee of over $1000. The sales people are all nice and easy going. You have been warned.