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Thank you for taking a moment to share your concerns with us. I am so sorry to hear that your experience with a representative did not meet your expectations. We greatly appreciate your continued support of our sales and service. However, we are committed to providing the best customer experience and would love an opportunity to further discuss your concerns. Please feel free to reach out to Laura at [email protected].
1657226362
3
So far my buying experience & service experience were fine. the lady at the front desk though needs a new attitude. she was rude & was visibly miserable.
Ylli, Were so sorry to hear that you had a less than satisfactory experience and hope you will accept our sincerest apologies for any misunderstanding that may have occurred. We are committed to providing a great customer experience. Since you had visited our Elizabethtown location, our General Manager from Hondru Chevy of Elizabethtown has made a couple of attempts to reach out to you in order to clarify any misunderstanding and to learn from your experience. We value our customers and would like to thank you for bringing this to our attention.
1595248646
1
Visited the place to just take a look at a car, salesman seemed cool at first but then kept pushing the car on me. When I said I was only in the beginning stages of looking around, he wanted me to put a deposit on the car otherwise I didnt really want it. I spoke to him after the fact and let him know up front that I was only looking for now which seemed to offend him since he hasnt bothered following up or trying to be a decent salesman. I wouldnt give this dealer any business.
Good courteous service. Price for service inline with other dealers. No high presure selling. Pleasant waiting area for service with tv and magazines and newpapers. Clean restrooms,wheelchair accessible. Free coffee available.
Thank you for the great review, Frederick! Our entire team is grateful that you had such a great experience and that we were able to provide the next Suburban for your family. Thank you for your continued support and we look forward to working with you again.
1592411462
5
Just traded in a faithful 15 year old Suburban for a low mile used Suburban. The experience at Hondru Chevrolet was top-notch! Not one ounce of high pressure tactic. I felt like the entire team had integrity. Thanks for helping our family find a car that will haul us around for the next 10 years.