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I have a few high end cars. The experience is much better elsewhere. I usually call my service rep, they take the car and keys and I leave. This experience was painful. I drop my car off. Then have to wait 25 minutes for my name to be called just so that I can tell the receptionist the same thing I told them on the phone when I scheduled the visit and the same thing I told the person I dropped the car off with. Make your system more efficient. Treat your customers like their time matters.
I am sorry you did not have a good experience with the car wash. Please reach out to us at [email protected] so we can make this right for you. Have a great day!
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3
The service is alright and Scott (my service advisor) is the absolute best! Just DO NOT LET THEM WASH YOUR CAR, you will be sorry. They left soap on my grill and my wipers are permanetly spotted with soap!#!!
Pedro Castillo was extremely friendly and helpful throughout the day and was a pleasure to work with. We are extremely happy with our purchase on our luxury car LeXuS LX570 from BMW and MiNi of the main line . The process was great and working with Joe made the day go smooth! Definitely will be buying a car again from there down the road! Special thanks business manager Joel Breen..he is really big professional and great personI am very happy with your team.besr regards . Avtandil svanidze