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Hello, I regret to learn about your disappointment regarding the condition of your son's tires. Our goal is to provide honest service to all of our guests and it is concerning to know that you felt otherwise. Please feel free to reach out to me directly so that we can discuss and address your concerns. Thank you. Best, Matt McMenamin General Manager [email protected]
1565394940
1
My son Bought a JEEP RENEGADE, jan 2019. 6 months tires shot, okay, take it to Tire retailer... Sir these tires wore out BECAUSE THEY ARE "DRY ROTTED" Nice Jeep Dealer . can only hope they didnt do more shady, low dealership.
Hi Brandon, Congrats on your new ride! We appreciate the time you took to leave us this wonderful review and we're pleased to know that our team did a great job and was friendly with you throughout the process. Take care, and please let us know if you have questions about your new purchase!
1636942460
5
Great and friendly service I was in and out with a new Jeep . They made the process very easy I was out there before lunchtime !!!!
By far the worst experience I have even had purchasing a car! Do Not Buy From This Dealer BEWARE!! My salesman Mike Buck has lied to me for months. On August 10, 2018 I placed an order for two trucks that was supposed to be delivered on November 2018. So after telling me the trucks would be delivered on two separate dates that came and went to date they have no idea where the trucks are and cannot tell me a date when I will have them. But when the trucks were ordered they promised that I would have them on time. These are commercial snow and salt vehicles that we need to perform work on commercial contracts. After being tired of the lies I contacted another dealership that is delivering the two trucks in two weeks. So I'm not sure if they sold the trucks that I was supposed to receive to a higher bidder or not. So after signing with a dealership that still holds the customer first I called my salesman (Mike Buck) and informed him that I went with another dealership and ask to have my deposit refunded he informed me that it doesn't work that way and good luck fighting with his manager. Never in my life would I expect a dealership that has missed two delivery dates and still cannot tell me when my trucks would be in to try to keep my deposit. So if you are considering buying a vehicle from this dealership I suggest you keep driving past Sands auto group and stop at a dealership that still respects and treats the customer they way they should be treated. Best Regards Mike
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