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Austinsubaru
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Austinsubaru reviews
Information about Austinsubaru
4,80
4453 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBcGZfZFZREAE!2m1!1s0x0:0x5eea4b5caa86c8f7!3m1!1s2@1:CIHM0ogKEICAgICApf_dVQ%7CCgwIm9fF8QQQ6OfcoQM%7C?hl=en-US
Grant Ellison
google
https://www.google.com/maps/place/?q=place_id:ChIJA92J3DvKRIYR98iGqlxL6l4
Grant Thanks for your feedback. I want to apologize that you did not feel like you received good service from David or Austin Subaru during your recent purchase. David has been with the company for several years and always gets exemplary marks from his clients, but obviously there was a disconnect on his part in his dealings with you. I would be happy to discuss the details of your purchase, and explore if there is any resolution in your mind that we could accommodate to improve your perception of our dealership. Our company is locally owned and operated and has been in business in Austin for 35+ years. We always strive to provide excellent care for our customers. Please contact me directly if you want to discuss the matter further. Thank You Brent Baker General Manager Austin Subaru
1316894508
1
Bought a used car here. Luckily the car was a huge motivating factor and not the salesman, David Reyes. I am still upset to think he got any commission. I asked him numerous questions that he didn't have a clue on and rather than saying he didn't know he clearly lied. I was suspicious while there but doing more research, a lot, on my own proved it. Lack of knowledge may drop a star in rating. Looking someone in the eye and lying got them rock bottom. Subaru makes a good product. Austin Subaru didn't produce good service.
1388636154
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRME9qMl9RRRAB!2m1!1s0x0:0x5eea4b5caa86c8f7!3m1!1s2@1:CIHM0ogKEICAgICQ0Oj2_QE%7CCgwI-s-TlgUQwJvzmgM%7C?hl=en-US
Bryan Newton
google
https://www.google.com/maps/place/?q=place_id:ChIJA92J3DvKRIYR98iGqlxL6l4
1
I've been trying for over three days to schedule service at Austin Subaru with no luck. There service advisors are never available to schedule service, and every I've have call there service department it as gone to voice mail every time. No one has never called me back. The online options for scheduling service is super limited in what time are available. It shouldn't be this hard. At this point I'm just super disappointed with Austin Subaru and will explore other local options for servicing my Subaru.
1583697465
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzbVpmSFlBEAE!2m1!1s0x0:0x5eea4b5caa86c8f7!3m1!1s2@1:CIHM0ogKEICAgIDsmZfHYA%7CCgwIuZyV8wUQyI6qzAE%7C?hl=en-US
Jeff B
google
https://www.google.com/maps/place/?q=place_id:ChIJA92J3DvKRIYR98iGqlxL6l4
Jeff, your endorsement means the world to us and we appreciate you sharing! Offering premium amenities and service is exactly what we strive to be known for. :) See you next time and take care. -The Team at Austin Subaru
1583766380
5
I am very happy with the way I was treated at Austin Subaru service. Some of the things I appreciated: Everyone was friendly & helpful. Very efficient processes. Nice coffee bar lounge. Lyft shuttles. Fairness of using TireRack at TireRack pricing. This service rivals more high line car service, but better because of cost.
1583428069
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzdnNlUHpBRRAB!2m1!1s0x0:0x5eea4b5caa86c8f7!3m1!1s2@1:CIHM0ogKEICAgIDsvsePzAE%7CCgwI5eOE8wUQ8JS4hgI%7C?hl=en-US
zzgeorgez Dane
google
https://www.google.com/maps/place/?q=place_id:ChIJA92J3DvKRIYR98iGqlxL6l4
We're so happy to read reviews like yours! Providing a simple and enjoyable shopping experience is what we're all about. Thank you so much for the praise and congratulations on the new set of wheels. -The Team at Austin Subaru
1583430400
5
If you are tired of the games played by so many auto dealers in Austin, I found a dealership that doesn't play the games. My wife and I spent much time trying out many different cars at Subaru of Austin. We were never pressured nor disrespected at any time. Experience was excellent and even fun. I highly recommend working with Burak Baysu and Steve Carter! Their selection of new and highly affordable used cars was unmatched. The whole experience was stress free and honorable. Thanks so much to Steve and Burak!
1418451865
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnOHBiMzdnRRAB!2m1!1s0x0:0x5eea4b5caa86c8f7!3m1!1s2@1:CIHM0ogKEICAgICg8pb37gE%7CCgwImbevpAUQgOzT-QI%7C?hl=en-US
John Zdunczyk
google
https://www.google.com/maps/place/?q=place_id:ChIJA92J3DvKRIYR98iGqlxL6l4
1
Rude and uninformed sales people, seemingly uninterested in selling a car. I did not appreciate the way I was spoken to, the way the test drive was conducted (how hard is it to make sure you have gas in the car before you take it out for a test drive???). The associate, Sean, that went along on the test drive was more interested in taking calls on his cell phone than in explaining the features on the car. I may still buy a subaru, but it sure as hell won't be from this dealership. Worst car shopping experience ever.