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Putnam ford
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Putnam ford reviews
Information about Putnam ford
4,30
346 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1575745091
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBaWY2SEV3EAE!2m1!1s0x0:0x871a9d4edd0ff1e3!3m1!1s2@1:CIHM0ogKEICAgICAif6HEw%7CCgwIw-yv7wUQoI-1-AE%7C?hl=en-US
Mathew Hayes
google
https://www.google.com/maps/place/?q=place_id:ChIJyb4MCDYm5IkR4_EP3U6dGoc
Mathew, This is certainly not the way we do business. I reviewed your Repair Order with the Service Manager, and the notes clearly state your pad thickness is healthy. Your pads measured at 8mm in the front and rear. The concerns noted on the inspection were in regard to the state of your rotors, which are warped and would be below specification if machined. We recommended replacing your rotors to ensure a flat braking surface. In further protect your new rotors we believe you may consider replacing your pads again at that time, to ensure a flat braking surface, and that the new rotors are not damaged by improperly worn brake pads. In the interest of ensuring your brakes are 100% safe for the road, I would like to offer you a complimentary Brake Inspection at our expense to ensure your vehicle is safe to drive. Please call me at 860-928-2731 and ask for Jake. I will also have my Service Manager, Mike, reach out to set up a time for your Brake Inspection ASAP. In the event we were wrong, we will make the situation right for you.
1508163955
1
Talk about a complete rip off, after having my explorer looked at and having the service department explain to me that I have less than 2mm left in my brakes and my rotors need to be replaced (approx. 1,200 bill) I said no and I'll rescheduled at another time. After having a different mechanic take a look and seeing that I had more than 4mm left and all rotors where in good condition, needles to say I did not need brakes or rotors. It would have been a complete rip off and I would have been out 1,200. I will not be returning to Putnam ford ever again!.... I wanted to edit this and say I finally had my rotors and brake replaced on 11/14/19.
1561508866
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrN3R6Vm13RRAB!2m1!1s0x0:0x871a9d4edd0ff1e3!3m1!1s2@1:CIHM0ogKEICAgIDk7tzVmwE%7CCgwIgvjK6AUQkJWH-wI%7C?hl=en-US
Daryl Christadore
google
https://www.google.com/maps/place/?q=place_id:ChIJyb4MCDYm5IkR4_EP3U6dGoc
Hello Daryl, it is discouraging to hear of your experience at our dealership. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. If you are willing, please contact us at (860) 928-2731 and we will do our best to resolve this situation. We hope to hear from you soon.
1561644804
1
Horrible, dishonest, experience Ive ever had at a dealership. After hitting my credit 6 times they sold the truck out from underneath me without offering any other options. Never deal with them unless thats the way you roll. Its not me at all. Felt humiliated and low on the priority list.
1500405243
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnak1qSENnEAE!2m1!1s0x0:0x871a9d4edd0ff1e3!3m1!1s2@1:CIHM0ogKEICAgIDgjMjHCg%7CCgsI-7u5ywUQwPb3XQ%7C?hl=en-US
Peter Morrone
google
https://www.google.com/maps/place/?q=place_id:ChIJyb4MCDYm5IkR4_EP3U6dGoc
5
They were quite fair and honest. They did everything they said they would.
1628526064
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhODRuYnZBRRAB!2m1!1s0x0:0x871a9d4edd0ff1e3!3m1!1s2@1:CIHM0ogKEICAgICa84nbvAE%7CCgwI8KvFiAYQoPuR-AE%7C?hl=en-US
Kenneth Varin
google
https://www.google.com/maps/place/?q=place_id:ChIJyb4MCDYm5IkR4_EP3U6dGoc
Hello Kenneth, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
1628947331
5
Professionals top to bottom.
1528576989
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBNUlubFRREAE!2m1!1s0x0:0x871a9d4edd0ff1e3!3m1!1s2@1:CIHM0ogKEICAgICA5InlTQ%7CCgsI3ffw2AUQwLD6SA%7C?hl=en-US
Marco Rubio
google
https://www.google.com/maps/place/?q=place_id:ChIJyb4MCDYm5IkR4_EP3U6dGoc
Marco, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Putnam Ford. Our expert service professionals have reviewed your vehicle with Ford, and were unable to duplicate any concerns and believe this is a standard operating characteristic of your vehicle at this time. As you are driving the truck, if there is a problem and it becomes more consistent, we welcome you to return and we will perform the requisite transmission repair at no charge. If you would like to discuss this experience further, please call us at 860-928-2731 and we would be happy to speak with you directly.
1528812567
1
I purchased a used f150 from the guys at for they were very kind. I picked up my truck and afther a couple of days the truck started to have a play on the transmition, when ever I will stop and go you can feel the trasmition jerking. I also open the glove compartment to see the manual and I came across I paper from the day that ford took the truck as a trade from the previous owner. Ford wrote trani has some play and jerks a little when going. So I brought the truck back to the people at Putnam ford. They said there is nothing wrong with this truck. The guy said to me " listen even if the truck is not working right, you have the extended warranty". Yes I paid for the extended warranty 3000 dollars extra but not for after a week I picked up the truck. SO DO NOT BUY CARS OR TRUCKS HERE, THEY WILL SELL YOU BROKEN CARS. THEY DON'T CARE ABOUT THE CUSTOMERS.