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Rothy's
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Rothy's reviews

Information about Rothy's

4,70
2986 reviews
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1705231620
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOdG9mdnBBRRAB!2m1!1s0x0:0x75da74412598fb67!3m1!1s2@1:CIHM0ogKEICAgICNtofvpAE%7CCgsIhIqPrQYQwIbDXw%7C?hl=en-US
Jennifer B
google
https://www.google.com/maps/place/?q=place_id:ChIJGU2dIImAhYARZ_uYJUF02nU
1
Sizing is inaccurate. Rothy’s refuses to exchange for another size as they stated Final Sale. Terrible customer service, will NEVER purchase again.
1674914357
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCODV1bzh3RRAB!2m1!1s0x0:0x75da74412598fb67!3m1!1s2@1:CIHM0ogKEICAgIDB85uo8wE%7CCgwItdTUngYQsI7kggE%7C?hl=en-US
Diana Chavez
google
https://www.google.com/maps/place/?q=place_id:ChIJGU2dIImAhYARZ_uYJUF02nU
5
Bought my first pair Jan 2023 My friend reccomended the shoes and said she had them in ever color for work. The refferal code she sent did not work so I am emailing CS about that but I am incredibly satisfied with the shoes. I got the slip on shoes in a 8.5 ( I am an 8 but my friend told me to size up to 9 but I felt 8.5 was the right choice and it was!). I will be ordering another pair for myself and my mom if they reply to my email for my friends credit. I wouldn't have known if it weren't for her.
1674063883
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCbHBXcTl3RRAB!2m1!1s0x0:0x75da74412598fb67!3m1!1s2@1:CIHM0ogKEICAgIDBlpWq9wE%7CCgsIi-CgngYQuJeqbw%7C?hl=en-US
Jennifer Benson
google
https://www.google.com/maps/place/?q=place_id:ChIJGU2dIImAhYARZ_uYJUF02nU
5
Just wanted to acknowledge the amazing customer service help I received from Crystal yesterday! The elastic was breaking on my shoes, and she was quick to replace them. I love Rothy's, and now I love their employees too! Thank you so much!!!!
1673211882
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURCZ09ZcRAB!2m1!1s0x0:0x75da74412598fb67!3m1!1s2@1:CIHM0ogKEICAgIDBgOYq%7CCgsI6t_snQYQyMqTUA%7C?hl=en-US
Katie Jorstad
google
https://www.google.com/maps/place/?q=place_id:ChIJGU2dIImAhYARZ_uYJUF02nU
1
Poor customer service. Rothy's made a pretty big error on only sending me one of the 2 pairs I ordered and paid for. After the fact, I contacted customer service. Although I did end up getting reimbursed, they did not care to rectify the situation in a satisfactory manner (e.g. offering a comparable pair). I just got generic form emails offering no assistance. For such expensive shoes, this customer service is seriously lacking.
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