Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Bought my first pair Jan 2023 My friend reccomended the shoes and said she had them in ever color for work. The refferal code she sent did not work so I am emailing CS about that but I am incredibly satisfied with the shoes. I got the slip on shoes in a 8.5 ( I am an 8 but my friend told me to size up to 9 but I felt 8.5 was the right choice and it was!). I will be ordering another pair for myself and my mom if they reply to my email for my friends credit. I wouldn't have known if it weren't for her.
Just wanted to acknowledge the amazing customer service help I received from Crystal yesterday! The elastic was breaking on my shoes, and she was quick to replace them. I love Rothy's, and now I love their employees too! Thank you so much!!!!
Poor customer service. Rothy's made a pretty big error on only sending me one of the 2 pairs I ordered and paid for. After the fact, I contacted customer service. Although I did end up getting reimbursed, they did not care to rectify the situation in a satisfactory manner (e.g. offering a comparable pair). I just got generic form emails offering no assistance. For such expensive shoes, this customer service is seriously lacking.