Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
I returned an item in May and still have not received my refund. They want me to have my credit card do a chargeback. It is a constant runaround without resolution.
Ive visited this store 3xs in the last month and had a good experience, however on 06/03. I was helped by Cathie R. (white woman, short blonde hair) and the entire experience was uncomfortable, she made snarky faces and had a hostile attitude, after I stated twice that I only want to exchange the exact shoe for a larger size, she continued to push other options on me, and I kept stating I want the same shoe shoe, next size but she looked at me as if I had no understanding, and she kept on talking in circles, totally uncalled for!
This is my 3rd Rothys location I have visited. (We are in the area visiting family) Cathie helped myself and my husband. She was wonderful!! So sweet, very knowledgeable and helpful! Not only did I get a few things, but so did my husband! Thank you Cathie for making our visit to Georgetown so fun!!
It took a while for me to get the right fit, but now Im glad we kept trying. Cathie was very helpful and fun to talk with - I talk a lot to everyone and my fiancé puts up with it well enough. Btw the shoes are great, but I think most everyone knows that. The merino loafers are by far the best, but the others a pretty great too.
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