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Not too friendly does not feel welcome coming there but when theyre the only one that close to you you go were closer because you dont have a choice but theyre not friendly with the customer maybe because of my race
Christina, I am very sorry you had a bad experience. Even though mistakes are inevitable, we strive as a team to do all that we can to provide quality customer service and help our customers with their auto part needs. I wish I was made aware of your situation when it happened so I could personally see what I could do to make it up to you and determine the root cause of the issue so I could help my team improve where needed. If you would like to discuss the issue further or if I can assist you in the future please ask for me personally. Thank you - Doug
1546142210
1
Placed an order for a hood and driver fender and was given the wrong parts. Called for an exchange and was told it would be ready two days later... When I got there they didnt have the part. Please dont waste your timenwith this facility. The staff have no idea what is going on the clerk at the front desk is barely computer literate and has no clue what isngoing on or what orders are supppsed to be ready. I was completely disappointed in their customer service. Please please take your buisness elsewhere.
Thank you for your business. We are glad you had a great experience!
1481553969
5
I was helped by Vinny on the phone and Justin when I arrived. Both made my experience fantastic! It was quick the price was great and my part was ready so I didn't have to wait around, I will definitely be coming back.
If I could give it zero I would I went paid for 2 parts a window switch and mirror they gave me the switch tried to hand me the wrong mirror to begin with so they k give till tomorrow and I'll pull it myself well no mirror and now 3 months later they still haven't gotten for me it keeps coming in broke so I asked for my money back now were 3 months into that and no money returned to me no refund nothing just took my money.......I will never go there again and neither will people who associate with me if I can help it straight crooks
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