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Brightonchrysler
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Brightonchrysler reviews
Information about Brightonchrysler
4,37
697 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1621451598
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLLTZfUlZREAE!2m1!1s0x0:0x720b7d280c0e7a68!3m1!1s2@1:CIHM0ogKEICAgIDK-6_RVQ%7CCgsIzsaVhQYQqNLvLQ%7C?hl=en-US
Tim Beaubien
google
https://www.google.com/maps/place/?q=place_id:ChIJy6W4Jx5QI4gRaHoODCh9C3I
Mr. Beaubien, I apologize for the inconvenience. Here at Champion, we strive for 100% satisfaction. You are important to us and we absolutely guarantee our workmanship. We would not expect a customer to pay for repairs that do not correct the concern. We will make every effort to correct this issue. Rick Burt, General Manager
1621339275
1
I just took my truck in and told them that it felt like a u joint or something but my truck needed work. They took 7 hours to look at it and fixed on thing and aligned my tires and tell me they test drove my truck and it was all good to go. I made it 4 miles out of the shop before it started doing the same thing I took it in for. They charged me 400.00 and now I have to take it to another shop to see if they can do something for me. I will probably be in contact with a lawyer and see what I can do. I did go back to champion after they offered to look at my truck AGAIN for no cost. I got a call today saying that i needed to take it to another shop because they couldn't fix that. I do understand that but in their first report they said that they test drove the vehicle and obviously they didn't and lied on the report. If they would of drove it i would of been at a different place a day earlier and 500.00 less. I would never in my life recommend this company to any of my friends or family. Whole champion crew is shady,.
1662487241
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlNUtxVEdREAE!2m1!1s0x0:0x720b7d280c0e7a68!3m1!1s2@1:CIHM0ogKEICAgICe5KqTGQ%7CCgwIyZXemAYQqPrrmQE%7C?hl=en-US
Brian Erskine
google
https://www.google.com/maps/place/?q=place_id:ChIJy6W4Jx5QI4gRaHoODCh9C3I
Mr. Erskine, I wanted to apologize for your recent service experience. Our process for handling customers concerns is to provide an estimate for diagnosis. Following diagnosis, an estimate including the above is provided at which time the customer makes the decision to repair or declines. Only if repairs are declined, do we then, charge the diagnostic fee. This fee is simply to cover the technician time invested as they themselves along with our company have invested several thousands of dollars in training and tools to become the certified professionals with the knowledge customers expect. If this was communicated improperly by our service staff, please feel free to contact me. Thank you for your time. Rick Burt, General Manager.
1665779011
1
Drive the extra miles to obtain service from any other dealership. Service department here has no interest in helping. They only want to bill you for appointments and "further evaluation".
1561774864
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURrc2ViSFV3EAE!2m1!1s0x0:0x720b7d280c0e7a68!3m1!1s2@1:CIHM0ogKEICAgIDksebHUw%7CCgwIkJbb6AUQqIb_uwE%7C?hl=en-US
Rita Burt
google
https://www.google.com/maps/place/?q=place_id:ChIJy6W4Jx5QI4gRaHoODCh9C3I
5
Worked with David Wade and will most certainly return to him as a salesperson. He is energetic, courteous, personable and knowledgeable. Took care of everything, and made leasing my new vehicle a great experience. Thank you so much!!!
1512904506
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRaXZ1T2xBRRAB!2m1!1s0x0:0x720b7d280c0e7a68!3m1!1s2@1:CIHM0ogKEICAgIDQivuOlAE%7CCgwIuq600QUQwIfQnQI%7C?hl=en-US
William Lanphar
google
https://www.google.com/maps/place/?q=place_id:ChIJy6W4Jx5QI4gRaHoODCh9C3I
5
Had the part I needed in stock
1530146647
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBb2F1SURnEAE!2m1!1s0x0:0x720b7d280c0e7a68!3m1!1s2@1:CIHM0ogKEICAgIDAoauIDg%7CCgsI197Q2QUQgODGWw%7C?hl=en-US
Tony Mele
google
https://www.google.com/maps/place/?q=place_id:ChIJy6W4Jx5QI4gRaHoODCh9C3I
Brighton Chrysler, (no Ford) attempts to satisfy customer's completely. Upon arrival in service, the Service Advisor performs a vehicle walk around with the customer and notes any and all damage, recommended maintenence, etc. In this case, following an oil change and tire rotation, this vehicle would not have required any sort of test drive. The recommendation of repair by the Service Manager's relative is only related to pure service discount and the professionalism of LCG Glass company, who is the vendor. I apologize for your dis satisfaction Mr. Mele, and welcome further discussion as I can only verify this service as of February?
1530192490
1
I brought my truck in for an oil change and oil rotation. The people at the counter are not friendly at all. After I got home I noticed my windshield was cracked. I called Mike the Service Manager and told him. He asked what the vehicle was. He said the lining would have to come out to fix it but said they didn't do it and that i couldn't prove it. Then he told me that he has a family member that can repair that for me at a discount price. So what is this ? Some kind of a scam for Brighton Chrysler Ford to damage vehicles to drum up business for family members? Do not go there! They can't be trusted.