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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Very disappointed shouldn't even give a one star I took my 2016 Silverado to have all fluids and filters changed and I mean specific transmission differential every thing. Also wanted rotors turned with new pads on breaks. It took 2 weeks and over 1400 dollars. When I finally got truck back I took it straight to the gas station to refill it full of gas when I got there there was so much steam and smoke coming out from under the hood and truck the gas attendant came running out with fire exstigusher could barely see the truck not only were radiator hoses not tighten the motor compartment was completely covered in fluids. Took the truck back and had to wait an additional at least 2 hours for truck to be cleaned. Now mind you it's been 2 years truck is barely driven. In the 2 years just hit 10,000 miles the transmission fluid and filter was never changed I know because 1 factory markings are still on all the bolts 2 I've been an industrial mechanic supervisor for 20 plus years I know when mechanics don't do there job. The transmission failed fluid is very burnt. Call to ask if they would help me out with the cost didn't ask for replacement just help with the cost of 4000 dollar transmission I was told no because they do not guarantee there work and because it's been almost 2 years I understand that point. Mine is less than 10,000 miles on a service that was not done and only asked for help to cover some of the cost. So I have a 2016 Silverado with just over 100,000 with a bad transmission that will cost an additional 4 to 5000 dollars. Check your vehicle and ask if service is backed before you let them touch your vehicle
Debbie, we are so happy to hear that you've had such great experiences with us. We are grateful for your kind words and your business. - The Bookwalter Team
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5
They have always treated us right and go the extra mile which you never find anymore.