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Foxautoupull
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Foxautoupull reviews
Information about Foxautoupull
4,51
547 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1471706976
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBX1B6YzBRRRAB!2m1!1s0x0:0xea8c263bf5ad2e7f!3m1!1s2@1:CIHM0ogKEICAgICA_Pzc0QE%7CCgsI4O7hvQUQwKT_Hg%7C?hl=en-US
Charmaine Ford
google
https://www.google.com/maps/place/?q=place_id:ChIJeU22MKhZO4gRfy6t9TsmjOo
1
They take the running engines and put them up for sale at their other yard. And Send all the cars with bad engines to the u pull side. Moral of the story never buy an engine here.
1475747123
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3MGE3cW9RRRAB!2m1!1s0x0:0xea8c263bf5ad2e7f!3m1!1s2@1:CIHM0ogKEICAgICw0a7qoQE%7CCgsIs7rYvwUQgJ3Kbw%7C?hl=en-US
David Wilson
google
https://www.google.com/maps/place/?q=place_id:ChIJeU22MKhZO4gRfy6t9TsmjOo
David, I was going through older reviews on Google and I happened across yours. I wanted to first thank you for your comments and concerns. Since you've visited last, Fox Auto U-Pull has undergone new management and enacted some changes to the pricing structure that I think you will like. Some of the changes we've made are removing 49 core charges, decreasing the cost of 61 core charges, and decreasing the cost of 88 parts. We've also eradicated environmental surcharges. I hope that you will give us another chance to win your business. I'd also like you to know that now, April 1st-15th, we are running a Spring Kickoff 50% off parts pulled sale. See our website for details on that. Again, I thank you for your comments, and I hope that we will be able to earn your business back! -Jimmy Fox, GM
1491058793
1
Horrrrible.. Im a dealer so i spend thousands at salvage yards but i agree this place is a scam.. They charge u core charges on nearly everything! Its bad enough that thier prices are significantly more than the average yard then they charge u core charge on a fiber glass bumper? Core support? Wat are u going to get off a plastic anything? Nothing .they know folks are at auctions and donot keep that crap as a core no one does so they are getting over all across the board.. I avoid wenever i can try ryans or parts galore much better prices
1633060714
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2X3JqN2dRRRAB!2m1!1s0x0:0xea8c263bf5ad2e7f!3m1!1s2@1:CIHM0ogKEICAgID6_rj7gQE%7CCgwI6o7aigYQuMPYuQI%7C?hl=en-US
Michelle L (Chelle)
google
https://www.google.com/maps/place/?q=place_id:ChIJeU22MKhZO4gRfy6t9TsmjOo
Thank you Michelle, we are Proud to hear from a return customer, we will be sure to keep up the good work to keep you coming back!
1633113085
5
My favorite scrap yard. They have a huge selection that's constantly changing and their prices are great. I got two of the same part cause neither was in the best condition and they only charged me for one. Plus only 30 cents for a year warranty. I always check here first and they almost always have the make and model I'm looking for, usually a few of them to choose from.
1648844566
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXX2NqaTV3RRAB!2m1!1s0x0:0xea8c263bf5ad2e7f!3m1!1s2@1:CIHM0ogKEICAgIDW_cji5wE%7CCgsIlr6dkgYQsJLkSg%7C?hl=en-US
Paul Me2kru
google
https://www.google.com/maps/place/?q=place_id:ChIJeU22MKhZO4gRfy6t9TsmjOo
Thanks Paul, our employees are well trained and know their inventory pretty well, looking forward to having you back.
1649177658
5
Been here April 1. Amazing Customer service. Needed a part for a BMW.
1520722085
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBeFpfU1RnEAE!2m1!1s0x0:0xea8c263bf5ad2e7f!3m1!1s2@1:CIHM0ogKEICAgICAxZ_STg%7CCgwIpcGR1QUQgKuYjAE%7C?hl=en-US
Andrew Curtin
google
https://www.google.com/maps/place/?q=place_id:ChIJeU22MKhZO4gRfy6t9TsmjOo
Andrew, my name is Sam and I am the General Manager of Fox Auto U-Pull. I first would like to apologize that you had a negative expeience trying to find parts for your vehicle. Unfortunately, our interchange system does not have the capability of determining if a vehicle we have is a sedan or coupe - it is the best commercial system available to us, but by no means perfect. I will typically run out to check on a car for a customer during the normal Mon-Fri work week but on the weekends we simply do not have the staff to be able to run to the yard to check on vehicles for customers. As you could imagine, this could very easily get abused and would leave our counter short-handed which is a safety and customer service concern. The best solution I can think of to help in your situation would be to copy the VIN of the vehicle into a VIN decoder website to find out if it is a coupe or sedan. Two sites I like to use are: https://mbworld.org/forums/vindecoder.php?vin=19XFB2F50FE104488 http://www.etis.ford.com/vehicleRegSelector.do;jsessionid=S1VQHbSpQreac0zX-KYJP8zxd6vpHmY_pIEMk0Er.fcvas1901i. I would be happy to do this if you would like to send me an email with the car you are looking for (my email is [email protected]). I also hope that you would give us another chance to change your outlook on our yard as we strive to provide a positive customer experience for all of our guests! Please do not hesitate to contact me directly if you have any other concerns. Best, Sam
1520734984
1
they won't tell me if a car they have is a sedan or coupe, only a sedan has parts compatible with my car. I called, they wouldn't tell me on the phone. I was relatively close today, so I stopped by during their posted hours, and they wouldn't let me in the yard (it was too close to closing time, but don't post your hours as until 5 if you don't let people in until 5). Nope, their solution is to drive 40 minutes roundtrip an another day, pay $2 to get into the yard, and hope the 1 car they have listed is a sedan and not a coupe. Another time they wanted to charge me $20 for a (single) handful of small screws and plastic bits ($5 would've been reasonable). No thanks, I'll be finding another junkyard for my parts needs.