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Our goal is always to resolve your vehicle's issues immediately. From time to time there are issues that are not quite as easy to diagnose and fix. I would like to discuss this with you if you're willing. Please give me a call at your convenience. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330
1574944619
1
It took them 4 tries before they were able to finally correct my check engine light issues I had!
Yucel - I assure you that we strive for accommodating service here, and I would be more than willing to speak with you about any concerns you have. Please don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330
1602681681
2
Thank you Sajid and madellen After reading both of Reviews I will not even think of going to the dealer. Feel bad for you guys
Thank you for your review, Khaalid! We're so glad our team delivered excellent, communicative assistance to explain the lease and details of the 2023 Kia Sportage LX. Kia of West Nyack is happy to shape a seamless experience. Enjoy your new ride!
1656351912
5
Leased the new 2023 Kia Sportage LX from Johnathan. The process was smooth and easy, he took the time to explain all of the leasing details and features on the car. Really happy with the transaction and love the car.
Edye, we appreciate your great review of Levi! Thank you for choosing Kia of West Nyack and for sharing your experience with our team. We wish you safe and happy miles ahead!
1635348389
5
Our salesman Levi Ortiz was fantastic very helpful not pushy great smile very helpful
Alyssa, we are very sorry to hear you are still upset. We have looked into the issues mentioned, but no resolution was found. We have communicated this to you and apologize if anything was unclear. If there is anything else we can help with, please let us know. Thank you, Customer Care Team - (877)-811-9330
1660075629
1
Please avoid this place like the plague, the manager is the rudest person ive ever dealt with. They will negotiate prices and schedule a time to pick up the car then surprise you with a higher price. Ive been to my fair share of car dealerships and know they arent known for being honest, but this dealership is by far the worst ive experienced. Manager is a disgusting human, totally unprofessional. Update - After contacting the number on kias reply I was told they will not be doing anything about the discrepancy. This was after the initial call where they said they would be honoring the original price then never called back for 3 days. Seems like they replied to my post to look like they wanted to do right but it was all empty promises.
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