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Openroadmazdaofeastbrunswick
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Openroadmazdaofeastbrunswick reviews
Information about Openroadmazdaofeastbrunswick
4,36
1152 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRNklqTk1nEAE!2m1!1s0x0:0xc9313848f35fd260!3m1!1s2@1:CIHM0ogKEICAgICQ6IjNMg%7CCgsIgfDB3gUQjJWnEA%7C?hl=en-US
Rey Okay
google
https://www.google.com/maps/place/?q=place_id:ChIJtcda6VPPw4kRYNJf80g4Mck
2
Rating strictly based off their ridiculous $498 doc fee. Otherwise, the couple of people I spoke with, particularly Alice, were professional.
1562266049
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURrblo2VVJ3EAE!2m1!1s0x0:0xc9313848f35fd260!3m1!1s2@1:CIHM0ogKEICAgIDknZ6URw%7CCgsIwZP56AUQ4L7bcA%7C?hl=en-US
Aakash Chauhan
google
https://www.google.com/maps/place/?q=place_id:ChIJtcda6VPPw4kRYNJf80g4Mck
1
Worst experience ever had with worst staff! They don't care about customers and also shredd your papers without even asking you. Another quality is that, they will keep you waiting forever!
1439994856
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnaTdqNFVREAE!2m1!1s0x0:0xc9313848f35fd260!3m1!1s2@1:CIHM0ogKEICAgICgi7j4UQ%7CCgsI6KfSrgUQwNm2aA%7C?hl=en-US
Mike Baldelli
google
https://www.google.com/maps/place/?q=place_id:ChIJtcda6VPPw4kRYNJf80g4Mck
Thank you Mike. Mark has over 25 years of experience selling for Open Road Mazda of East Brunswick. We are happy you enjoyed your experience and are glad to have you as part of our Open Road family.
1440081985
5
The staff at Open Road Mazda of East Brunswick made buying a car less stressful. My salesman Mark Rodrigo was a nice guy. I recommend going to open road Mazda of East Brunswick and asking for Mark. He did everything he could to meet my expectations and my new car has exceeded my expectations. Everyone my family and I dealt with at Open Road seemed genuine and kind. I recommend Open Road Mazda of East Brunswick to anyone looking for a new or used car.
1431567507
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBelpXM3RRRRAB!2m1!1s0x0:0xc9313848f35fd260!3m1!1s2@1:CIHM0ogKEICAgIDAzZW3tQE%7CCgsIk_nPqgUQgPK6XQ%7C?hl=en-US
Stephanie Chen
google
https://www.google.com/maps/place/?q=place_id:ChIJtcda6VPPw4kRYNJf80g4Mck
5
I was here last week and I bought a certified pre-owned car. Jim (James W.) and his manager Jimmy were so helpful, polite and provided exceptional service! I got a great deal for my car and they were even able to deliver my car to my house! I recommend this place to everyone! Thank you for my car, I love it!!
1444955461
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBcEpYWHJRRRAB!2m1!1s0x0:0xc9313848f35fd260!3m1!1s2@1:CIHM0ogKEICAgICApJXXrQE%7CCgsIxYqBsQUQgPDnag%7C?hl=en-US
George Kay
google
https://www.google.com/maps/place/?q=place_id:ChIJtcda6VPPw4kRYNJf80g4Mck
I'm sorry that you were not happy with your experience at Open Road Mazda of East Brunswick. We pride ourselves on prompt, courteous service and every customer inquiry is extremely important to us. Our staff responded the same day your inquiry was received. [Our email and phone records indicate that we received your request on October 8th and responded the same day.] We understand that because you live more than two hours away, a competitive price was very important to you. We did try to provide a competitive price quote to you to earn your business and also to see if you qualified for any of the current rebates that were being offered by Mazda. Here is a link to the rebates that Jack referenced when he spoke to you ($500 Competitive Bonus Cash) that you may have qualified for: http://www.openroadmazdaofeastbrunswick.com/incentives/mazda/index.htm?selectedModel=Mazda3&selectedBodyStyle=Sedan. We also do not believe in "low balling" our quotes just to achieve an appointment. Wappingers Falls is a long drive and we respect your time too much. Our quote was based on an available vehicle and we always work with every customer to achieve a fair negotiated sale price. Please contact me if you have any further questions. Best regards, Leo Angelicola General manager Open Road Mazda of East Brunswick 732-257-5300
1445353720
1
I was looking to buy a 2015 M3 SGT. Figured I could get a good deal since the 2016's were out soon. Inventory in general was low on this particular trim but I was willing to travel for a good deal. I searched online and found one at Open Road that fit my needs. I found a few other cars in the area and was shopping. My initial call was with the sales manager, Cally. I expressed interest and was told to come down. I wanted an ePRICE QUOTE but never got one. A few days later, I called for her but was not around and they put me in touch with Eric. He took my information and had said he would get back to me. Never did. Another call to him, he said he would get a price. Nothing. Any normal person would have given up. I didn't. Finally, Jack calls me and before giving a quote, he asks me what other cars I have in my household to see if I qualify for some sort of rebate. I questioned it but he insisted. I never heard of such a ridiculous thing. He calls me back and quotes me a ridiculous price nearly the MSRP. Surprisingly, my others cars did not qualify for the new car rebate. I told him that his quote was off the charts and nowhere near the other quotes I had gotten. I've done my homework on Edmunds and KBB. Enough said here. I am very disappointed to say the least. Communication was horrible. Worst experience I've ever had. I've been working with customer's my whole life and this whole experience was awful. To top it off, nearly 2 weeks after my initial call to Cally, I get a call today from her asking if I was still interested in the car. What a joke. I told her I purchased a car from another dealer. They didn't earn my cash.