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When I bought my car back in 2015, the sales manager was the most unprofessional and discourteous person I have dealt with in a sales setting. He was rude and short tempered and tried to make me feel stupid at the decision I made to NOT buy a new Subaru from him after I found out that the car he had brought in for me was the same model as the floor model I was promised, yes, but lacking many features or upgrades that the floor model I was promised had. I had asked for a different color vehicle which is why he had to have one delivered to Columbia. It is pretty sad that after 3 years from when I have been on his lot I have such a horrible impression of University Subaru that I still won't step foot on their lot even though I am in the market for another vehicle now and would prefer a Subaru.
Hi John, thank you so much for your positive comments about University Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
1634234741
5
One of the best dealers I've worked with. The body shop is also very good.
The body shop did a terrific job with my car after a collision. Staff was very friendly and professional and the car looks as good as new. Also they fixed the car in three days....awesome!
I bought my vehicle here but thats not what this review is about. I recently had my drivers side window smashed out and brought the car back to the shop here to replace the window. It was a smidge more expensive than going through safelite but I wanted to support this local business. They installed it and dropped the car back off. Once back to me, I realized quickly that they didnt vaccum the broken glass out of the back seat or the inside of the door! Imagine my surprise when I called them back to finish the job and the service department manager refused to help me! After spending almost 500 dollars to repair the window I was told that they dont have a vacuum cleaner nor do they have the "special tool" required to get into the door panel! Frustrating to say the least. I thought I had a good relationship established with this dealership but they definitely lost a customer with me.
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