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I will never buy from this deaership again. Their slogan should read" Let the buyer beware". Terrible customer service . Once they have your money, they no longer seem to care. We bought a 2016 truck and less than 3 months later, first problems. And was told that GM said because it was not "new" it was not their problem.
Niya, thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (850) 765-7656. We hope to hear from you.
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2
We are in a pandemic and none of the staff had on a mask. A white female staff was walking around coughing and sneezing while having conversation with other staff. The salesmen were outside talking with no mask on and not even six feet away from each other. I did say something to the service guy about this concern and how uncomfortable it made me.
Thanks for the excellent review Naisha! we are so glad our team was able to help out your mother and we look forward to working with you again.
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5
Michiel Stephens is th best of u are looking for a professional and honest guy hes the man Im so pleased about the service he provided to me and my mother Ill be back soon thank u so much
Michiel, the service advisor, did a fantastic job with providing my husband with information on the available options to choose from. Although I was a bit skeptical at first, Michiel eventually won me over with the information on the perks that comes with purchasing a brand new car. Overall, it was a great car buying experience.
Hi, we are disappointed to learn of your experience here at Capital City Mitsubishi, but will take this opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (850) 713-4707 so we can work towards a resolution. Take care!
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2
I had my truck serviced. One of mechanic's George Price came to me in the waiting room and offered his services on the side. HE STOLE $300.00 FROM MY FAMILY. HE CAME TO DO A JOB, TOOK THE MONEY FOR PARTS AND HAS YET TO RETURN. GEORGE PRICE IS A THIEF AND A LIAR.
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