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Two of the sales guys there were very honest and genuine and made a real attempt at helping the customers. The manager there though, is a complete scumbag and will try and rip you off, and went as far as yelling at me as I walked out after he tried to take advantage and scam me after spending my evening there trying to buy a car. Would not recommend this dealership to anyone-terrible customer service and very rude manager.
We acknowledge your review and are currently looking into the events youve detailed.
1617050791
1
This was by far my worst experience with any car dealer. I knew what I wanted when I went in. Rich gave me all the numbers. I went back in the next day signed an agreement at a specific price. It was supposed to be ready for me the next morning. Needless to say it wasnt ready at all. When I showed up the following day I was told to go get dinner and come back in an hour and a half. Finally get everything situated new plates and insurance on the truck. Go to sign papers and the agreement is a decent amount more than the original signed purchase agreement with my down payment. As you can tell from other reviews this dealer will lie just for a sale. They are very unprofessional including the finance department and the manager I would suggest staying away from this dealer. Nothing but headaches. Owner commented on this post. Still never heard a word
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Town & Country Jeep Chrysler Management Team
1650486748
5
Tomas was very poised and professional in helping me get my 2019 Jeep Cherokee Limited. Loren, Tomas and Chang eased the process for us and the outcome was Awesome. We traveled after work from Connecticut to Long Island to make this happen and It was an awesome experience for my husband and I. We ended up staying over in a hotel which they paid for by discounting us $500. Thanks guys! It was Overall an Awesome Experience!
Town & Country Jeep Chrysler Dodge Ram sales dept (Tom Bedia) was a pleasure to deal with. This was my second time leasing a truck from there and Tom made the process painless and enjoyable. I highly recommend Town & Country Jeep Chrysler Dodge Ram for your next car purchase/ lease and go see Tom Bedia!
Thank you for sharing this feedback. Our goal here at Town & Country Jeep Chrysler is to make sure every customer drives off our lot with a positive experience. We would love the opportunity to speak with you regarding this matter. Please contact us at your earliest convenience. Town & Country Jeep Chrysler Management Team
1580174923
2
Rough experience with the service department vehicle was brought in for check engine light light and a recall... I had no car for 5 days to get back and forth to work... Never got updates constantly had to call in to check on the status of my vehicle each day... had to pay 1000 dollars only to go 25 miles and have the check engine light come back on... really frustrating
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