Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Called to have a service person come to my home to evaluate problems I am having with my 2 year old high end LG OLED TV. The rep gave me 5 service centers Two Only repaired appliances Of the remaining three the nearest authorized repair center was 300 miles from my home.
They tell you due to the recent corona pandemic you can only talk to our unhelpful call centers in the Philippines between 8am and 6pm Central time. Tv had a software upgrade that made it useless and they have no fixes for it . I waste a half hour resetting passwords and channels & settings every time I want to get it to work normal by factory resetting. SAMSUNG SAMSUNG SAMSUNG not LG this is the last LG product I'm buying due to the poor customer service. They always ask would you be willing to take a customer service poll after, I press yes and they never follow through what a lousy corporate culture they have.
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