Collect opinions in accordance with the Omnibus Directive
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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Sonny Jones, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 776-0110 to discuss this further.
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I went in today to spend $200 for work boots and since I did not have my own I phone I was told to go find a computer and look up the number of the boot I wanted and come back to buy them. I thought that was what the employees of the store were for. No thanks Red Wing needs to spend a little time training employees and offer a catalog or customer look up computer if you want to sell boots. I will spend my money at Academy. Waco
Complete lack of customer service, dont waste your time. I went here after already looking online and was 100 percent ready to buy a pair of work boots. The only interaction the staff(which outnumbered the customers in the store)had with me was them pointing to a box of masks which I dont mind wearing at all, in fact I even brought my own. The problem I have is no greeting no words no customer service. You missed an easy sale today, I was excited to buy my first pair of red wing boots, but now I will never buy anything from this company.