Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Had to try the famous Shake Shack (don't have them in Finland) and was left with mixed feelings. Shack Burger was ok but I did expect a more "wow this IS better than xyz" kind of an experience. Also, it is always a bit annoying to wait for staff chatting between themselves and ignoring the customers. Not for ages but minutes do count in the fast-food business. The whole point to get a quick burger is to get the burger.... quick.