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Good afternoon Rupa. Our showroom has been closed for 2 weeks for refurbishment. Unfortunately during the works the telephone line cable, including our voice mail where we informed customers about this closure, has been damaged resulting in a communication issue. I deeply apologize for the inconvenience caused. You can always reach us via email at firstname.lastname@example.org or email@example.com and via phone. We remain at your disposal.
I've phoned the London number 10 times this week. And, let it ring to the maximum. Nobody at the store can be bothered to pick up the phone. There is also no answer machine.