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Dick is a very unusual guy. He printed some postcards for me that had a phone number that would only ring into our old office. I stopped the mailout and attemped to correct the problem. Once I retrieved the phone number, I asked him start resending the cards some very odd behavior began. First he told me that I authorized him to discard my cards (why would I do that when I got the phone number situation corrected). Then he told me that they mailed the cards ( that was not true because his company policy states that you must pay for postage up front) then I was told that I would have to pay a storage fee but the cards were thrown out. We had another order that we owed him money for. We both agreed that he would be a "good business partner and reprint the cards by Thursday Feb 14, 2013. We went to pick up the cards and paid him in full but he only gave us the second printing. I inquired why we did not get the first group and he replied with personal attacks on my character. He wrote " You are a mean old women without any friends and love in my life and I feel sorry for you. But more importantly I feel sorry for your children. To be void of love is a cruel punishment. May God have mercy on my soul. All I want him to do is reprint my cards, my property and get paid.
I went in to inquire about business cards, fliers, and thank you cards. The customer representative was extremely rude with a nagging attitude. She said there are thousands of different business card paper and she couldn't possibly go over them with me. I didn't ask her to go over them, just wanted a quick quote and example. We were obviously a bother to her and tge company. I highly recommend another printing company.
Clayton, Thanks. It's always nice to hear compliments. Cheers Dick
1518178659
5
Not just a print shop, they understand the needs of small businesses and want their printing and marketing services to help you get the most out of yours. While discussing brochure design, Dick showed me how changing the layout can allow it to serve dual purposes, a perfect solution when you dont need a full run of two separate designs or you have leftovers from a specific event.
Hi Doris, I'm Dick Olenych and I own Spectrum Printing. I just talked with my staff and I am sorry to say, but this doesn't ring a bell. Would you please call me at 757 473-997 so that we can make you happy. Thanks Dick
1518719003
1
Bad business in educated about pricing and definitely didn't care about my business
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