Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
A lot of bugs and for agencys probably not the best tool. Support is not up to standards, they just ask you to send screenshots and do not help. The enterprise Solutions promise a lot and once you have signed you dont get any help. Customer succes manager? Pffff
it's impossible to get away from Hootsuite once you do a free trial. They take your card details and you can't load the cancellation page to cancel. Beware this company, it's a bit of a scam