Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello Lily, thank you for bringing this to our attention. We would like to apologize on behalf of the whole team at Precision. Customer happiness is our top priority and we are sorry we missed the mark this time. If you would like to discuss your visit in further detail, please reach out to our team at (270) 781-3937.
1642619462
3
everyone was super nice, I just needed an exam because I was planning on ordering glasses online. the last man I spoke to (might have been one of the doctors?) printed out my prescription and was ringing me out gave me some attitude about ordering my glasses online. im 20 years old, and he could tell I dont have vision insurance by the $130 I was paying for an exam. what makes you think I can afford the expensive frames they have in store? he was the only negative part of my visit but I did not appreciate his judgy tone when all the women I was helped by were very supportive.
Hello Andrea, thanks for sharing your experience. We pride ourselves on maintaining the highest quality standards for our patients and we apologize if we fell short. We hope you will consider visiting us again so we can turn your experience around. Please call our Practice Manager, Jessie, at (270) 781-3937 if you would like to further discuss your concerns.
1651077393
1
Did not have good luck with the receptionist. I had some trouble hearing her on the phone so I sounded a bit indecisive therefore she became rude.
Hello Kathy, our Precision Eye Care team truly appreciates your fantastic review!
1652714795
5
Exceptional customer service and I always feel.like they really take there time explaining all to me ..I will always come here I moved to Nashville over a year ago and still make the drive to Precision Eye Care because of how great I am treated ! Highly Recommend.
Hello Joseph, thank you for leaving us your honest feedback. Our goal is to deliver a great experience and we sincerely apologize for falling short. Your satisfaction is important to us and we would appreciate the opportunity to learn more about your experience. A member from our team will be reaching out to you directly to further discuss your concerns.
1647364651
2
The exam part is always professional and very easy to complete. All the staff in the front desk and in the back are friendly. The only issue I have which is part of the process as when you go to get glasses I cant remember the name but the black haired lady is always rude and not helpful when it comes to picking out glasses. I do have a very large head. So my glasses have to be ordered but I feel like she should be able to do a little bit better job show me what you have available to order. Ive been coming to you all for four years now but Im considering a change due to the fact that I cant seem to get the products that I need .
mdi-close
We use cookies to provide the best possible service.