Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Our team makes every effort to make visits efficient and on time, and I'm sorry to hear we missed the mark this time. I apologize that we didn't make it clearer that we greatly value your time and will speak with my team about how we can keep appointments as brief as possible. If there is any additional feedback you can offer that will help us provide a better experience in the future, I would welcome your call. Kindly, Bruce Gilby - General Manager - 501-221-1700
1641996014
3
Not really great service i would say. They dont care if you are waiting for a while
Terrible customer service online, in person and on the phone. They have lost the value of the golden rule of treating others like you want to be treated and even went as far as making derogatory comments in text messages and we had not even gotten as far as a test drive or pricing. Will be finding another dealer. No sense in dealing with someone who doesn't care about their business.
Hi Brandon - We are thrilled that you are always so well taken care of by Robin and the team! Thank you for choosing Parker Lexus and for stopping by to share your feedback. Drive safely until we see you next!
1653424451
5
Robin and the Parker Lexus service team consistently provide 5 star service and are part of the reason I continue to drive a Lexus.
Bruce, this feedback is disappointing to receive. We want the most for our guests, and it is never our intention to take advantage of them. I would appreciate the chance to speak with you to see what I can do to better understand this feedback. If you are willing to discuss this, please give me a call. Thank you, Bruce Gilby - General Manager - 501-221-1700
1632320143
1
Lexus dealership is a rip off. Good luck
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